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Class notes

Class #7 (Introduction to Business Plans)

  • Importance of business plans
  • Business plan for Burger King
  • Business plans vs. Business models

B-plans: traditional can be seen as static and formulaic

B-Models: more dynamic, collaborative design of how the components of a business can be combined for competitive advantage

  • Mind-mapping
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Blog Post

Blog Post #3 (Nike’s LeBron Sneakers to Test $300 Limit)

Nike’s LeBron Sneakers to Test $300 Limit

Summary

Overall basketball shoe prices were up 9.4% compared with a year before as of June, according to market researcher NPD Group Inc., while soccer cleats jumped 15.5% and running shoes climbed 5.5%.

Analysis

Nike is one of the leading firm in the sports market. It is located in a high competitive market against other firms such as Adidas. So people might assume that as the price of Nike shoes increase, due to the law of demand, the quantity demanded will decrease since less number of consumers are willing and able to purchase the same product. This may be true for most of the consumers. However, Nike may still maintain or sometimes even increase its profit by increasing its products’ price levels. This may be caused by its strong reputation and publicity and its solid promotion support. For example, the current NBA super-star Lebron James is working with Nike which allows Nike to use his imagine and logos on its products, in this case, sneakers. By doing so, people are more willing to purchase the products even with a higher price because the product’s “value” is now considered higher. Such products become more of a “luxury” rather than a normal good. Thus, it becomes more competitive against Adidas. Moreover, the firm has such high-tech skills that makes its products more suitable to its target markets. For example, the basketball shoes nowadays are not only well-designed, but also, lighter, stronger, and comforter than before. This is a unique selling point in which other competitors find hard to copy and achieve.

 

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Blog Post

Blog Post #2 (Russia’s vodka drinkers get New Year headache)

Russia’s vodka drinkers get New Year headache

Summary

Minimum prices for vodka took effect in Russia on Friday as part of President Dmitry Medvedev’s campaign to combat alcoholism at a time when Russians traditionally drink heavily during the New Year and Orthodox Christmas holidays.

The price of the cheapest half-litre vodka bottle will nearly double to a new minimum of 89 roubles ($2.95 U.S.)

Analysis

The price of vodka was raised because governments are trying to reduce the demand for it. Alcohol is usually considered as a normal good that as the price increases, the number of consumers willing and able to purchase decreases. But for countries such as Russia where Vodka is more towards a “necessity”, there’s more demand for it. As the price of Vodka increases, most people tend to continue its purchase, while feeling negative towards the government for this “unnecessary action”, which may lead to depression, resistance, etc.

Another effective way to reduce the demand for Vodka would be increasing the health awareness of possible harms from drinking alcohol. Or the government can introduce policies to limit the quantity of Vodka that consumers are allowed to purchase. These solutions are more effective because it may change the consumers’ habits of drinking with a lower chance of the public’s resistances.

 

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Class notes

Class #6 (Finance 1)

  • We infer a value upon money – this is caused by interest.
  • Formula to calculate the value of the money (Compound interest):

$1,000 (Today) x 1.1 = $1,100 (Future) 1st year

$1,100 x 1.1 = $1,210 2nd year

  • “Coke is back to bottling their products” (instead of having another firm to do that): they calculate the future profit value and the present value.
  • Facebook share price is dropping
  • Europe lending more money will only increase its debt since all the countries that lend the money desire a higher interest rates.
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Class notes

Class #5 (Brand Positioning and Value Propositions)

  • Perceptual Mapping Exercise
  • Sample Value Proposition

1. Segmentation and targeting

  • Socio-demographics: Age, gender, income…
  • Psychographic: Values, attitudes, lifestyles

2. Positioning

  • Ladder

3. Perceptual maps

  • Points of parity: Similarities
  • Points of difference: Uniqueness

4. Value proposition

  • Brands promises
  • Frame: Goal consumers can achieve with the brand.
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Notes

Positioning By Rices and Jack

Consumers only accept advertisements with prior knowledge or experience.

1. Getting into their mind

  • Be first
  • Market leader (which increases shares)

2. Positioning of a leader

  • 4:2:1. Firm at first place will have twice as much shares as the second firm.
  • To be first in the market is more important than the firm’s ability.
  • Multibrands – new brands
  • Move to new markets.

3. Positioning of a follower

  • Claimed by: age, high price, gender, time of day, place of distribution, quantity…

4. Repositioning the competitor

  • List negative about the competitors

5. The power of name

  • Coined names
  • Might be confused with other firms

6. The No-name trap

  • Abbreviations

7. The Free-Ride trap

  • Name new products based on the previous name

8. The line extension trap (not a good idea)

  • Products shouldn’t have similar names
  • When line extension can work: 1) Low volume product 2) Crowded market 3) Small advertisement budget 4) Commodity product 5) Distribution by sales reps
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Class notes

Class #4 (Case Method)

  • Netflix increases price resulting losing consumers.
  • The case preparation stages:
  1. Identify issues
  2. analysis
  3. alternative generation
  4. decision criteria
  5. alternative assessment
  6. recommendation
  7. action and implementation
  8. missing information and assumptions
  • Went through the Lululemon case
  • “My analysis shows…” > “I think…”
  • Teamwork increases the accuracy of the recommendation and develops a stronger reasoning
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Class notes

Class #3 (Ethics and Decision Making)

  • Milton Friedman (The only social responsibility of business is to earn profits while following the law and basic ethical customs)
  • Ed Freeman and Stakeholders Theory (Companies should seek to align the interest of all primary market)
  • Value-based management: Good managers…1) Understand what business they are in 2) Understand the value proposition of that business 3) Do not take advantage of vulnerable people
  • Can You Train Business School Students to be Ethical?
  • Why people do wrong in business? 1) Some people know what is wrong, and just don’t care 2) People know what is wrong, but are under personal,
    financial, social or legal pressure to do it anyways 3)The most dangerous source: people come to believe that what is wrong is right. This happens because: a) People tend to adopt the values of the organizations that they are in b) People and organizations tend to adopt values that are self‐serving.

 

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Blog Post

Blog Post #1 (The 2008 Chinese Milk Scandal)

Chinese Milk Scandal

Summary

During summer 2008, San Lu, a local Chinese dairy company, was exposed by all kinds of media around the world for its unethical action. A series of illnesses among babies started to concern Chinese doctors and parents. The story begins with San Lu’s farmers, whom were seeking for a maximized profit to go after petty advantages: adding melamine, toxic chemical, in result increases the protein concentration in the milk product in order to pass the protein test. In result, 300,000 Chinese babies were affected and six died after developing kidney problems. After all the systematic tests, San Lu was found guilty by containing high level of melamine in their milk products and recalling over 10,000 tones of infant milk powder; hence the company not only was fined with a large amount of money but also its position in the worldwide diary market.

Analysis

San Lu’s unethical behavior resulted a significant damage to the society. Businesses nowadays seek for efficiency and productivity, thus morality is masked. In the short run, firms may still earn profit, but in the long run more and more consumers will leave the market which reduces the demand for milk and firms will lose its income. This may also

lower the public’s confidence towards both the firms and government. So there will be less investments. But most importantly, since consumers will be worried about the safety of food products, the competitors of San Lu will be affected as well. Thus, firms such as Fonterra should take crisis managements in order to minimize the damage it may cause to the firm. After the incident, Fonterra took all its quality tests again while providing the latest results of them to the government and, especially, to the public. Meanwhile, another team of the group organized several events with different charities around China to support those who were affected by the scandal. Some hospitals, heath centers, and even educational organizations were invested and taken care of by Fonterra to show its concerns towards the situation.

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Class notes

Class #2 (Marketing Meets Accounting)

  • Fixed costs (intercept) vs. variable costs (slope)
  • Marketing and accounting are not working against each other but together – “healthy competition”
  • Consumer behaviour is always different – in Canada, people might prefer to buy bigger cars whereas in India, Tata Motors is able to sell the “Nano”

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