Blackboard Collaborate Announcements

Important Blackboard Collaborate Service Notification

Posted by: | September 7, 2012

Dear Customer,
This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.

Blackboard Collaborate – Web Conferencing Hosted Notifications

Subject: Important Service Notification – Web Conferencing – Planned Service Disruption Notification During Standard Maintenance Window

Begin Time: Saturday, September 8, 2012 – 10:00 PM US Eastern (UTC/GMT-4)

End Time: Saturday, September 8, 2012 – 11:30 AM US Eastern (UTC/GMT-4)

Duration: Approximately 1 hour

Affected Users: All Web Conferencing and Elluminate Live! users

Details:

Blackboard Collaborate will be updating the hosting infrastructure for Blackboard Collaborate Web Conferencing and Elluminate Live! during the standard maintenance window. During this time, please expect that all services will be unavailable.  Expected downtime will be approximately 1 hour. 

If maintenance will require additional downtime, we will update this communication at that time.

Updates to this article can be found at:
http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1857

 

 

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If you do not have a login to our support portal, send a message to:
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Help Desk and Customer Support Software by Parature

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