Subject: Important Service Notification – Web Conferencing – Post Disruption Notification
Date: Wednesday, January 30, 2012
Begin Time: 11:10am GMT-5
End Time: 11:26am GMT-5
Duration: 16 minutes
Affected Users: All Web Conferencing Users and Elluminate Live! V10 hosted in North American Data Center
Details:
Blackboard Collaborate web conferencing has recently experienced a service disruption. Users may have experienced the following symptoms:
- Latency when accessing SAS, Web Conferencing or Elluminate Live! V10
- Slowness when accessing services
- Inability to connect to services
Issues were intermittent and have subsided.
We apologize for the inconvenience that this disruption may have caused and will continue to work towards reducing further disruptions.
Updates to this article can be found at:
http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1857
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