CARMEN CHOW
xx – xxxx Sills Ave.
Richmond, BC V6Y4K8
Phone: (778) 994-7638
Email: crmnchw@gmail.com
OBJECTIVE
A permanent part-time position for customer service in the banking industry.
QUALIFICATIONS
Bilingual, Cantonese, English. Digital literacy, Mac, PC. Microsoft Office, R-Studio. Customer service, problem solving abilities, detail oriented, mathematical abilities and organization skills. Financial concepts.
EDUCATION
University of British Columbia (UBC): B.A. expected April 2018. Economics Major.
Relevant Coursework: Money and Banking, Financial Economics, International Finance.
EXPERIENCE
Cowell Auto Group, Richmond BC: Receptionist. Greeting and providing assistance to customers. Answering phone inquiries. Filing invoices. Assisting with accounts receivable. Working alone. October 2017 – Present
Starbucks Canada, Richmond BC: Barista. Multi-tasking in a fast paced environment. Working as a team. Detail oriented in crafting beverages.
Sears Canada, Burnaby BC: Customer Service Desk. Efficiently handling transactions in a fast paced environment. Opening Sears Card and Sears Financial MasterCard for customers, explaining the benefits.
Grandcity Autobody, Richmond BC: Assistant Secretary. Greeting and providing assistance to customers. Answering phone inquiries. Setting customer with courtesy car. Delivery of cars to dealerships. July 2012 – August 2013.
REFERENCES AND WRITING PORTFOLIO
Available on request.