DEFINITION: The ability to clearly write, speak, and listen, including both written and oral communication skills.

LOOKS LIKE:

• demonstrate effective listening.
• give and receive feedback.
• convey ideas or information creatively and effectively through appropriate modes of communication.
• facilitate engaging and productive meetings.

REFLECTIVE QUESTIONS TO CONSIDER:

• What influence do my listening skills have on the interaction on others? On my Peer Programs team?
• What is an instance when I gave useful feedback to a team member? What constitutes useful feedback for me?
• Have I incorporated any feedback that I received into my behaviours? Have I learned anything new about myself from the feedback process?
• When did I have to use creativity to communicate effectively? Why was my method effective, or not?
• What works well in the facilitation of productive meetings?