Kuapa Kokoo

Sources:

http://www.divinechocolateusa.com/About/story.aspx  –(Devine Chocolate)

http://www.kuapakokoo.com/index.php?option=com_content&view=article&id=125:eradicationofchildlabour&catid=1:latest-news&Itemid=50 –(Kuapa Kokoo)

https://www.youtube.com/watch?v=M7Mij795KuU&feature=player_detailpage

Devine chocolate a leading Fair Trade brand in the UK. It gets its supply of cocoa from a South African cocoa farmers union named: Kuapa Kokoo. “Kuapa Kokoo – which means good cocoa growers – has a mission to empower farmers in their efforts to gain a dignified livelihood, to increase women’s participation in all of Kuapa’s activities, and to develop environmentally friendly cultivation of cocoa.”(Devine chocolate)

The Kuapa Kokoo is a great example of social enterprise, a term we leaned in comm 101 which is defined to be a business that generates profit by selling products or services for the sole purpose of bringing a positive social change.The farmers’ union is doing exactly that. Thus far, it has helped to build pump wells, schools, as well as providing various trainings to local farmers to provide them with alternative means of livelihood.

A large percentage of the world’s chocolate today is produced with child slave labour. By buying from Divine fair trade chocolate, consumers can ensure the route of supply and production is ethical. At the same time, each bar of Divine chocolate consumers buy contributes a part in improving the economic lives of coco farmers in South Africa.

 

RE: Primark reacts to potential scandal

Sources:

http://www.guardian.co.uk/world/2008/jun/22/india.humanrights

Photo source:

http://www.guardian.co.uk/business/2011/apr/27/consumers-reining-in-spending

After reading Tony’s blog post regarding Primark’s immediate reaction toward the unethical behaviours of its Indian suppliers, I feel fortunate toward the fashion retailer for having made the most correct decision under the circumstance.

Some people may think Primark’s action does not worth the cause as it will lose a large portion its profit by firing its current cheap clothing suppliers. That is true. However, if this scandal ever gets revealed, the retailer’s fate is doomed. Its partnership with unethical suppliers will arose anger and disgust with consumers. Brand loyalty and brand name will be completely destroyed under the title of “unethical business” from that point and on. Its sales will plummet as a result of losing all its customers. Even after the scandal settles overtime, the shadow it has  casted upon consumers’ perception of this fashion brand will not go away easily.

An almost identical to Primark’s case’s live example would be Nike’s dark history of allowing its suppliers to employ child labour. We all know how hard the company has tried afterward to erase the idea from people’s mind by fixing the wrongs. Do they work? Yes, But there are still traces of disbelief with this athletic wear company. Nike would definitely be doing even better than it currently does if this scandal thing didn’t happen in the first place.

Therefore, the best way to prevent all the devastating “after effects” of scandals, businesses should all flollow what Primark does: Eliminate the cause of rumour before the rumour gets spread.

Maybe Diamonds Aren’t Forever

Sources:

Maybe Diamonds Aren’t Forever  (MDAF)

The diamond industry that’s always been dominating the precious stone market experiences a little uprising competition from coloured stones during the past decade. “Rarer than diamonds yet cheaper, emeralds, rubies, and sapphires are gaining favor just as sales for diamonds are beginning to show weakness.” (MDAF)

I believe the coloured-stone market will grow to become a fierce competition to the diamond market in the near future. As it mentioned in the article, coloured stones set much more competitive prices compared to diamonds. The distinctively lower prices of coloured stones serves as great incentive for consumers to consider experimenting with something different but of equal or sometimes even higher brilliance than ordinary diamond stones. And, it did. Consumer tastes have changed significantly over the past few years. The diamond industry currently undergoes a decline in its market share. Though colored-stone market does not currently have the budget diamond market has for advertising. There are other ways to promote their product and lead a trend. For example, the article talked about “celebrity driven effect”. People naturally tend to follow the action of their idols. Based on this knowledge, the colored-stone market can consider offering free gifts of stones to certain well-known celebrities, in return for their consent to wear these stones at specific occasions. This strategy can be even more effective than doing real advertisements. Lastly, with the competitive entrance of colored stones, consumers gain more power and freedom in selecting what they want. Diamond market is definitely losing some of its market shares, and if they don’t take their competitors seriously and fails to adapt their marketing and sales strategy to the current situation, it will eventually lose its dominance of the industry.

In Sweetener Campaign, Nature Is the Star

Sources: http://www.nytimes.com/2012/10/10/business/media/in-sweetener-ads-cargill-focuses-on-truvias-roots.html?ref=media

https://www.youtube.com/watch?list=PLWuppp7yIU5R8g2IIv3bCUXe4Jgelalc6&feature=player_detailpage&v=MGQrds3ZyBY

After reading the article, I think Truvia, as a sweetener company, does a great job in positioning its brand in customers’ minds. From what I’ve learned in comm101’s lecture, a successful company should have a strong value proposition, which, in detail, includes both points of parity and points of difference. And I think the concept is well illustrated in Truvia’s case. Truvia, like all of its competitor companies in North America, provide customers with the convenience to substitute orginary sugar with individual packets of  sweeteners to add to coffee, and sprinkle onto deserts. However, points of parity along does not set the company apart from the rest of its kind. It needs something special, and unique, whether it be a belief the company hold true towards, or a characteristic that is exhibited by the company along.

In the case of Truvia, the company advertises its product to be “100% GREEN” with all natural ingredients extracted from the Stevia plant leaves. It also promote its product as having zero calories and different flavour choices. “Natrual” is the major points of difference that distinguishes Truvia from its competitors in the same category. Not many other competitor companies use the same “healthy” ingredients as Truvia does. The word “Natural” is growing to become a strong preference of the majority of consumers nowadays. People value their heath increasingly more as their life standard increases. And smart brands like Truvia knows how utilize that consumer preference, and turn it into the company’s strength in marketing its product. 

Toyota’s future doesn’t seem so bright

Image


Sources: http://www.bbc.com/news/business-19894322

CBC news video: http://www.cbc.ca/player/News/Canada/Toronto/ID/2289503065/

Even though the action of recalling vehicles is a normal phenomenon to ensure drivers’ safety, Toyota’s frequent large scale recalls in recent years have held customers in doubt of its car quality. As the article has mentioned, this is not the first time Toyota has involved in a major recall. Unlike this time where the power switch on the driver’s door was faulty functioning, the company’s recall in 2009 claims its design of floor mat could result in possible pedal jam in vehicles.

This is crucial. Why? Because Japanese cars are renowned for its safety components, and Toyota, especially,  is a leading brand among the rest of its kind.Though there’s been no accident relating to this problem reported, Toyota’s reputation is definetly  going to be severely damaged after this matter. Everyone is going to be worried about buying a Toyota car right now. Toyota’s brand loyalty is seeing to be falling apart rapidly as many of its customers are stolen at the mean time of the crisis by its largest competitors: Ford and General Motor.

Just like how Nike is unable to erase people’s impression of it using child labour from the past, Toyota has just made the same mistake as Nike did in the past, and it has to pay for the price. And it already did, Toyota is suffering a plunge in sale worldwide. I think this is an important lesson for Toyota to remember: while expanding the business, the most important things to its brand name such as car safety shouldn’t be forgotten or neglected. Otherwise, the consequences are severe!