Back in 2009, Hewlett-Packard, a multi-billion information technology corporation, experienced mass complaints from the public due to defective products. HP ignorantly sold faulty products, despite knowing that the Nvidia Graphic chips they had in their computers were flawed. Shamefully, this multi-billion dollar company did nothing to fix a known issue. Is this unjust treatment fair to a consumer? Is this how a business should run? With problems such as “screens going blank or overheating, leading to system failure” HP just sits there pretending to oblivious. Even worse, consumers who were affected by these faulty products were “ineligible for repairs or an extended warranty” because these computer were not covered by list of affected machines issued by HP. Honestly, what kind of pathetic customer service is this? They’re scamming their customers into buying these products and then pretend they’re not at fault when they happen to “break down”. It scares me to think that there are such big businesses out there with such low ethics.