Second project milestone: Define

For this milestone you will: solidify a problem description, identify a design direction, generate personas, and do a small literature review. Your report should contain the following elements: Problem Description, Design direction Literature review, and Personas, and be submitted to Canvas as a pdf file with the name “Define-report-<team name>.pdf.”

  1. Problem Description
    • Based on milestone #1 and the feedback you have received from your instructors and peers, clarify the specific human behaviour/activity/practice that your proposed interactive system is intended to support and succinctly say why it is in need of support, i.e., what is the problem? The project description will motivate and scope the next stages of your work.
    • A good problem description clearly identifies: the population being targeted, the specific human behaviour/activity/practice in need of support, and justifies briefly why support is needed.
    • Length: One paragraph (0.5 pages max). The project description should be written such that it is understandable by someone outside of the class (i.e., unfamiliar with your project).
  1. Possible Design Direction
    • Based on the design implications you generated from milestone #1, identify a specific, feasible high-level design approach for addressing the problem.
    • Explain why you believe the approach could work using images or figures to clarify your suggested approach where appropriate. This will include details like the general platform for your interactive system (e.g., desktop application, mobile device app, kiosk, wearable) and the high-level “feel” of interaction. It is too early for a low-level design (e.g., a specific graphical user interface layout), but a detailed description of the design direction is required.
    • Describe any additional infrastructure (software, hardware or other materials) that you expect you might need for your system during this course project and identify where it might come from (course staff, personal stocks, other). This may evolve and change in a later stage of the project.
    • Length: Half of a page of text, and up to 1 page if images are included.
  1. Literature Review

Perform a literature search on your chosen problem and design direction. This should be done using a combination of the research literature and commercial search engines.

  • For the research literature, key sources include UBC Library’s Discovery Tool, Summons, ACM Digital Library, and scholarly databases in information science, psychology and other disciplines depending on the nature of your design. For example, a tool aimed at mental wellness would incorporate health and psychology literature.
  • Your literature review should focus on: existing, related tools and their affordances and drawbacks; the target user community and their needs; and evidence that the problem you identified is actually a problem.
  • Locate at 6-8pieces of related work. Cite all sources using APA Style for in-text citations and the reference list. A good literature review synthesizes related work (does not simply summarize it) and articulates how the planned design direction is related.
  • Length: Your literature review should 1.5-2 pages in length.
  1. Two Personas
  • Identify the people who you will be designing for by creating personas. Each team must create two personas– primary and secondary are recommended – that communicate different types of users and their needs. (Normally you would create more personas, often 4-5, including an anti-persona.)
  • Each persona should be derived from your qualitative research. Your personas should represent the diversity of observed motivations, behaviours, attitudes, aptitudes, constraints, work or activity flows, environments, and frustrations around either the activity you intend to support or when using relevant current products or systems. You may wish to consult Chapter 9 of Cooper, “Designing for Pleasre” in the book The Inmates are Running the Asylum (added to the Library Online Course Reserves section of Canvas for our course).
  • Clarify briefly how each persona came from the data. You can optionally include an appendix with further details about how your data supports the persona, if needed.
  • Length: Each persona should be 0.5-1 page in length + 0.5 page max for the clarification on how the personas came from the data. The persona details (pictures, descriptions, variables etc.) should be readable.