Design Thinking

Norman, Donald A. The Design of Everyday Things. Basic Books, 01/01/2013. Web. 31 Aug. 2017.

Reading #1. Chapter 1. The psychopathology of everyday things. Link 

Reading #2. Chapter 6. Design Thinking. [Read p. 217-236] Link 

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Human-centered design and HCI

Reading #3. Mackay, W. E. (1995). Ethics, lies and videotape…. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Denver, Colorado, United States, May 07 – 11, 1995). CHI ’95. ACM, New York, NY, 138-145. doi

Field Studies – Observations

Reading #4. Blomberg, J., Burrell, M., and Guest, G. (2003). An ethnographic approach to design. Chapter 50.  In Jacko, J. and Sears, A. (Eds.) The Human Computer Interaction Handbook (pp. 964-986). Mahwah, NJ: Lawrence Erlbaum Associates. [Read up to last column on p. 973] doi  pdf

Reading #5. Porcheron, M., Fischer, J. E., and Sharples, S. (2016) Using mobile phones in pub talk. Proceedings of ACM CSCW ’16, 1649-166. doi

Read project overview

Start forming teams (fill in background information spreadsheet in Canvas)

Field Studies – Interviews

Reading #6. Fontana, A. and James F. (1994). Interviewing: The Art of Science. In Denzin, N. and Lincoln, Y. (Eds.) The Handbook of Qualitative Research (pp. 361-76). Thousand Oaks: Sage Publications. [Read up to first column on p. 368] pdf

Reading #7. Allison Woodruff. (2014). Necessary, unpleasant, and disempowering: reputation management in the internet age. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’14). ACM, New York, NY, USA, 149-158. doi

Teams are formed

Read carefully the HCI course ethics: link

Field Studies – Surveys/questionnaires 

Reading #8. Hochheiser, H., Feng, J. H., & Lazar, J. (2017). Surveys. Chapter 5. Research methods in human computer interaction (pp. 109-133). Elsevier Science. [Read: p.105-128; skip examples if needed] doi

Reading #9. Malin Eiband, Mohamed Khamis, Emanuel von Zezschwitz, Heinrich Hussmann, and Florian Alt. 2017. Understanding Shoulder Surfing in the Wild: Stories from Users and Observers. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 4254-4265. doi

Team contract: pdf doc

Qualitative Data Analysis

Reading #10. Guest, G., MacQueen, K. M. & Namey, E. E. (2012). Applied Thematic Analysis. Chapter 1. Introduction to Applied thematic analysis (pp.2-21). Thousand Oaks, CA: SAGE Publications Ltd. [Read p. 7-18] doi

Reading #11. Guest, G., MacQueen, K. M. & Namey, E. E. (2012). Themes and Codes. Chapter 3. Applied thematic analysis (pp.49-78). Thousand Oaks, CA: SAGE Publications Ltd. doi

Optional Reading. Virginia Braun & Victoria Clarke (2006) Using thematic analysis in psychology, Qualitative Research in Psychology, 3:2, 77-101. link

Affinity Diagrams

Reading #12. Holtzblatt, K., and Beyer, H. (2017). Contextual Design: Design for Life. Chapter 6. The Affinity Diagram (pp. 127-146). Elsevier Inc. pdf

Reading #13. Nouwens, M., Griggio, C., and Mackay, W., (2017). WhatsApp is for family; Messenger is for friends”:Communication Places in App Ecosystems. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17). ACM, New York, NY, USA, 727-735. doi

Reading #13 (alternative). Vitale, F., Janzen, I., and McGrenere, J. (2018). Hoarding and Minimalism: Tendencies in Digital Data Preservation. Proceedings of the CHI 2018. Paper 587, 12 pages. doi

Presentation (Empathize)

Deadline: 9 am

 No Reading

Personas

Reading #14. Cooper, Alan, et al. (2014) About Face : The Essentials of Interaction Design, Chapter 3. Modeling Users: Personas and Goal (pp. 61-99) John Wiley & Sons. [Read p. 81-97] pdf

Reading #15. John Pruitt, Jonathan Grudin (2003). Personas: Practice and Theory. In Proceedings of the 2003 CHI Conference on Human Factors in Computing Systems (CHI ’03). ACM, New York, NY, USA, 1-15. doi

Optional Reading. Lene Nielsen, Kira Storgaard Hansen. (2014). Personas is Applicable – A Study on the Use of Personas In Denmark. In Proceedings of the 2014 CHI Conference on Human Factors in Computing Systems (CHI ’14). ACM, New York, NY, USA, 1665-1674. doi

Optional Reading. Tara Matthews, Tejinder Judge, Stephen Whittaker (2012). How Do Designers and User Experience Professionals Actually Perceive and Use Personas? In Proceedings of the 2012 CHI Conference on Human Factors in Computing Systems (CHI ’14). ACM, New York, NY, USA, 1219-1228. doi

Working Class

No Reading

Establishing Requirements

Reading #16. Rogers, Y., Sharp, H. Preece, J. (2011) Interaction Design: Beyond Human-Computer Interaction. Chapter 10. Task Description, Task Analysis (pp.373-388). Chichester, West Sussex : Wiley. [skip activities/assignments] pdf  Link

Optional Reading. Task Examples. [Recommended to read] Link

Conceptual Models and Design

Reading #17. Jeff Johnson and Austin Henderson. (2002). Conceptual models: begin by designing what to design. Interactions 9, 1 (January 2002), 25-32. doi

Reading #18. Greenberg, S., and Buxton, B. (2008). Usability Evaluation Considered Harmful (Some of the Time). In Proceedings of the 2008 CHI Conference on Human Factors in Computing Systems (CHI ’08). ACM, New York, NY, USA, 111-120. doi

Optional Reading. Donald A. N. (2013). The Design of Everyday Things. Chapter 1. The psychology of everyday things (pp. 1-36). Basic Books. [Re-read p. 25-32] Link 

Human Abilities and Sketching

Reading #19. Buxton, B. (2007). Sketching user experiences: Getting the design right and the right design. Chapter 13-17. Sketching interaction (pp.135-155), Morgan Kaufmann Publishers Inc.  [Read p. 135-151] Link pdf

Reading #20. Greenberg, S. (2011). Sketching user experiences: The workbook, Section 4. Snapshots in Time: The Visual Narrative (pp. 145-177), Morgan Kaufmann Publishers Inc. Link pdf

Class13.a

Class13.b

Presentation (Ideate) 

Deadline: 9 am

No Reading

Prototyping

Reading #21. Buxton, B. (2007). Sketching user experiences: Getting the design right and the right design. Chapter 35. Interacting with Paper (pp.371-391), Morgan Kaufmann Publishers Inc. [Read p. 381-391; skim-through the rest]  Link pdf

Reading #22. Tohidi, M., Buxton, W., Baecker, R., Sellen, A. (2006). Getting the right design and the design right. In Proceedings of the 2006 CHI Conference on Human Factors in Computing Systems (CHI ’06). ACM, New York, NY, USA, 1243-1252. doi

Evaluation of Prototypes – Discount Methods

Reading #23. Wilson, C. (2013). User Interface Inspection Methods, Chapter 4. Cognitive Walkthrough (pp. 65-79), Elsevier Inc. [Read p. 66-74] Link pdf

Reading #24. Wilson, C. (2013). User Interface Inspection Methods, Chapter 1. Heuristic Evaluation (pp. 1-31), Elsevier Inc.  [Read p. 14-29] Link pdf

Evaluation of Prototypes – Usability Testing

Optional Reading # 25. Dix, A. et al. (2004). Human-Computer Interaction, Chapter 9. Evaluation techniques (pp. 318-364), Pearson. [Read: p.343-362] pdf

Reading # 26. Oram, L., McLean, K., Kruchten, P., Forster, B. (2014). Crafting Diversity in Radiology Image Stack Scrolling: Control and Annotations. In Proceedings of the 2014 DIS Conference on Designing interactive systems (DIS ’14). ACM, New York, NY, USA, 567-576. doi

Experiments I – Experimental Design

Reading #27. Hochheiser, H., Feng, J. H., & Lazar, J. (2017). Experimental research. Chapter 2. Research methods in human computer interaction (pp. 25-44). Elsevier Science.  Link

Reading #28. Hochheiser, H., Feng, J. H., & Lazar, J. (2017). Experimental design. Chapter 3. Research methods in human computer interaction (pp. 45-69). Elsevier Science.  Link

Working Class and Prototype Review

No Reading

Experiments II – Statistical Analysis

Reading #29. Hochheiser, H., Feng, J. H., & Lazar, J. (2017). Statistical analysis. Chapter 4. Research methods in human computer interaction (pp. 71-104). Elsevier Science. Link

Experiments III – Report and Validity

Reading #30. Findlater, L., Moffatt, K., McGrenere, J., and Dawson, J. (2009). Ephemeral adaptation: the use of gradual onset to improve menu selection performance. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’09). ACM, New York, NY, USA, 1655-1664. DOI

Presentation (Test 1) 

Deadline: 9 am

No Reading

Custom-designed lecture by UBC’s University-Industry Liaison Office (UILO) covers how UILO support students and faculty in their research and innovation partnerships.

Working Class and Final Prototype Review

No Reading