MEMO To ENGL 301 Professor – Formal Report Proposal

MEMORANDUM

To: Dr. Erika Paterson, ENGL 301 professor
From: Danae Echeverria, ENGL 301 student
Date: 22 June 2022
Subject: Summary of Formal Report Proposal for Implementing Retention Strategies to Reduce Employee Burnout and Combat Staffing Shortage at local café, C Market Coffee, in Port Coquitlam, BC.

According to the requirements of the unit 2.1 assignment, I have posted a proposal for my formal report “Implementing retention strategies to reduce employee burnout and combat staffing shortage at C Market Coffee.” It can be accessed on my team forum Team All-Stars. The word doc is attached below as requested.

My research proposal contains the following:

- - Audience Description– Jun Park and Bridgette Hyun, current C Market Coffee employers.
  - Introduction of Topic– Labour shortages in BC affecting local businesses, including C Market Coffee.
  - Statement of Problem– Toxic workplace behavior as a result of staffing shortage; employees experiencing burnout and deterioration of morale.
  - Proposed Solutions– Hiring and retention strategies; attract new hires and improve the well-being of the existing workers.
  - Scope of Questions– Current employee perception of the café, senior staff’s workloads, hiring and training strategies, company assets, and compensation programs.
  - Forms of Primary and Secondary Sources– Workplace observation, surveys, and interviews
  - My Qualifications –Long-term relationship built with the company as a current employee; first-hand experience of the problem and desire to improve the system
  - Conclusion– Summarizes the negative impacts of a staffing shortage at C Market Coffee.

If you have any questions or concerns, please do not hesitate to contact me. I look forward to hearing your thoughts on the proposal.

MEMO to Team All Stars LinkedIn – Best Practices

MEMORANDUM

To: Team All-Stars, ENGL 301 writing team
From: Danae Echeverria, ENGL 301 student
Date: July 4, 2022
Subject: Research on Professional Networking on LinkedIn

Dear All-Stars,

Below is a brief summary of 10 techniques that are useful for developing a professional profile and networking skills on LinkedIn:

1. Personalizing connections: Avoid sending default connection requests and invitations—invest time writing a personalized and custom message to each prospect.
2. Replying promptly: Check your LinkedIn inbox regularly and respond to messages and inquiries as soon as possible.
3. Using visuals to leave an impression: First impressions are visual—use a professional headshot and the right background photo to help your page engage attention.
4. Writing a compelling headline and summary: Use simple and direct language to communicate your professional brand; include at least 40 words to optimize the search results of other members.
5. Identifying relevant skills: Take a skills assessment test and display a Verified Skills badge on your profile.
6. Being active: Activity and engagement play a critical role in building relationships; post regular status updates, comment on others’ content, and engage with responses to your posts.
7. Providing social proof: Include information that proves you are credible through statistics, qualifications, and certifications.
8. Requesting recommendations: Include a Recommendations section on your profile to provide personal written testimonials that describe your experience working with you.
9. Using job search filters and alerts: Turn on the #OpenToWork profile setting and follow people and companies that align with your interests.
10. Applying to jobs: Stay consistent with job searching and take action within the first three days of a job posting.

LinkedIn functions as the foundation for your personal branding, and being fluent in LinkedIn practices can provide new ways to signal your skills and professional intentions. These 10 tips above summarize my research on best practices concerning professional networking on LinkedIn. Please let me know if you have any further questions or comments on any of the information provided.

Works Cited
Dodaro, Melonie. “LinkedIn Etiquette and Best Practices [20 Do’s and Don’ts].” Top Dog Social Media, 20 Apr. 2021, topdogsocialmedia.com/linkedin-etiquette-and-best-practices/. Accessed 4 July 2022.

Niles, Michael. “Social Proof Is Not New the Idea of Social Proof Has Been around to Many Years and Is Not a Digitally Exclu…” Linkedin.com, LinkedIn, 14 Aug. 2020, www.linkedin.com/pulse/social-proof-what-why-important-michael-niles. Accessed 4 July 2022.

Team Arrive. “Top 10 Tips to Optimize Your LinkedIn Profile | Arrive.” Arrive, 13 July 2020, arrivein.com/career-ca/top-10-tips-to-optimize-your-linkedin-profile-for-job-search-in-canada/. Accessed 4 July 2022.

“20 Steps to a Better LinkedIn Profile in 2022.” Linkedin.com, 2022, www.linkedin.com/business/sales/blog/profile-best-practices/17-steps-to-a-better-linkedin-profile-in-2017. Accessed 4 July 2022.

MEMO to Evan Crisp – Writing Professional Emails

MEMORANDUM

To: Evan Crisp, UBC Student
From: Danae Echeverria, ENGL 301 Student
Date: July 14, 2022
Subject: Best Practices in Writing Professional E-mail Messages to University Professors

Introduction
Thank you for seeking out ENGL 301 students for advice on writing this e-mail. As requested, here is a memorandum on best practices when writing messages to your university professors. The following is a list of tips that are helpful when composing a professional e-mail:

Writing Tips
To write an effective e-mail, some guidelines include:

- - Indicating a short subject line that clearly describes the purpose of the e-mail.
  - Addressing the reader appropriately; an e-mail to a university instructor is a professional inquiry so using “hi” or “hello” allows for a formal and friendly greeting.
  - Personalizing the e-mail by stating the recipient’s title and name—in this case, it would be “Professor Lambert.”
  - Maintaining a kind and friendly tone throughout the message; professors are typically very busy and taking time out of their day to answer a student’s e-mail is a favor.
  - Being concise and straight to the point by excluding information irrelevant to the topic of discussion.
  - Providing a valid reason for the inquiry of the e-mail and a reasonable request for a timely response.
  - Using both a closer and a signature to end the message— two appropriate closers are ‘Best regards’ and ‘Thank you’, and including a signature block consisting of name, title, extension number, and URL is helpful for the reader.

Conclusion
E-mail is the most common form of business communication so it is important to familiarize oneself with its principles. Following these tips can help write an effective e-mail to your instructor about making space for you in their course—if you have any questions, please feel free to contact me at danaee6720@gmail.com.