Social Responsibility of Businesses
by DanyangLiu
In her blog, Xiaotong discuss the social responsibilities companies should take. She use the example of Nestle water, which failed to meet its social responsibility by extracting B.C.’s drinking water for free. She stated in her post that
long-term business can achieve success by reaching agreements with the community suppliers,etc. None of them can do a stand-alone operation.
I agree with her point. There is no way a company can achieve success without respecting the community they worked in. According to the news article she shared in her blog, the price of a litre of bottled water is often higher than a litre of gasoline. However, Nestle paid nothing for those water they used.
For Nestle, this act lowers their cost, which will increase their profit. However, it does not justify Nestle’s action on taking natural resources for free and sale them back to customers. Sharlene Harrison-Hinds, a Hope resident said
We have water that’s so clean and so pure, it’s amazing. And then they take it and sell it back to us in plastic bottles.
I think Nestle made a bad decision by giving up their social responsibility to the Hope in pursuing of their interest. It might seen to be a good deal. But a company should not aimed sole on making profit. By making this unethical move. Nestle actually lose customer loyalty. Customers will consider Nestle as an unethical business, which will influence Nestle’s sales.
Hence, as Xiaotong wrote in her blog post, Nestle should think about cooperating with government or the community and try to rebuild its image.
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