The English 301 curriculum provides numerous opportunities aimed at sharpening your\u00a0technical\u00a0written communication skills in a general business, professional, and technical environment. To give you an idea of my writing style, I have compiled a list of my best works from the term.<\/p>\n
Definitions of Scrum<\/a>:\u00a0<\/strong>The objective\u00a0of this assignment is to appreciate the importance and role of definitions, and to understand how audience and purpose indicate the need for definition. We were required to differentiate between and provide three types of definitions: parenthetical, sentence and expanded definition. Organizing categories in a logical manner and effectively utilizing diagrams, I successfully defined the term “Scrum” to a target audience that did not have\u00a0technical knowledge of the term.<\/p>\n Formal Report Proposal<\/a>:\u00a0<\/strong>The proposed report is intended to investigate, analyze, and recommend action on a problem in a workplace, volunteer or community garden I am involved in. This formal report allowed me to draw upon my experiences and interests, making research\u00a0for the report very enjoyable. I formulated a formal report proposal on the feasibility of\u00a0upgrading the data storage system at the University\u00a0of British Columbia Visual Cognition Lab.<\/p>\n Complaint Letter<\/a>\u00a0and Bad News Letter<\/a>:\u00a0<\/strong>An effective business document is one that achieves the purpose set out by its writer. Important considerations when writing a letter of complaint include: persuading the audience to respond or act in a certain way, or to provide information. Conversely, considerations when responding to a letter of complaint with a bad news letter include: indirection (never begin or end with the bad news), avoid overreacting, and make sound decisions based on your findings. By using the You-Attitude, presenting facts and maintaining professionalism, I composed a letter of complaint requesting compensation for the\u00a0inconvenience caused, and a letter of bad news expressing courteous appreciation of the complainant’s correspondence.<\/p>\n