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    Comments Off on THE LIVING LIBRARY

    On Wednesday, September 22, UBC Library comes alive with its first-ever “Living Library” event – an occasion that allows participants to meet a collection of fascinating figures, including students from Afghanistan and Nigeria, gay writers, a pioneering doctor, an extreme athlete/traveller and more.

    A Living Library features real, live people who are “lent out” as “books,” and speak about their lives and experiences, to interested users. So, for example, a user could sign up to talk to an Afghani student about life in Afghanistan, his wartime experiences and struggles, and his experiences coming to Canada. Someone else may want to speak to an esteemed female doctor who has been recognized for her exemplary research and her success in a male-dominated field. And yet another participant may want to talk to a writer about the creative process, and about the ways his views on identity, gender and sexuality inform his writing.

    The idea is to introduce people to a collection of individuals who come from different walks of life and realities compared to their own. It’s an attempt to promote diversity and share a broad range of views and opinions – all within a context of respect and intellectual curiosity.

    The event runs for three hours, and twice an hour Living Library candidates will be available to talk to a member of the public for about 20 minutes.

    UBC Library’s Living Library event takes place on Wednesday, September 22, from 10 a.m. to 1 p.m. It will be held in the foyer on the main level (level two) of the Irving K. Barber Learning Centre. The Living Library event is open to everyone, including community members. Sign up to speak with your preferred candidate on the day of the event, beginning at 9:00 a.m.

    Sauder School can be proud to provide three “books” for this event. The first is BCom student Andrew Chima Akomas. As well, Rimple Cheema and Lisa Sun represent Sauder School’s Social Entrepreneurship 101 program.

    Feel free to go over and borrow one of these ‘books’!

    FPinfomart Site Enhancement

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    Mergers and Acquisitions

    Financial advisors have now been added to FPinfomart’s Canadian Mergers and Acquisitions reports. This can be searched via the drop-down menu in Simple Search within the M&A database.

    Use Financial Post Crosbie Mergers and Acquisitions in Canada to quickly drill down into specific transactions in the areas that are of interest. You can search for merger, acquisition and divestiture activities by vendor, acquirer, target, deal type, deal value and industry. There are two different search pages to meet your specific needs: simple search and advanced search. Information goes back to 1994 and is exportable into Microsoft Excel. Access this database from the list of Databases A-Z on the David Lam Library’s homepage at

    David Lam Library closes for renovations

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    The David Lam Library closes at 7:00 pm today for eight months of renovations. In January 2011, the library will re-open as part of the new Canaccord Learning Commons, made possible by a gift from Canaccord Financial Inc. The gift honours Canaccord chairman and founder Peter Brown, a Vancouver business leader and former chair of the UBC Board of Governors.

    We are committed to maintaining high service standards for our students and faculty and welcome any feedback during our closure. Here are answers to some questions we’ve been asked:

    What is happening to the physical space?
    The gift from Canaccord Financial is making it possible to renew the library space and add new space that serves our students better. The renovations include more and better group study space, quieter individual study space, better facilities for receiving coaching and tutoring, improved collaborative workstations, a new digital media studio, better displays for materials, and more space to offer workshops, presentations and other services being planned for the Canaccord Learning Commons.

    What will happen to the library’s collections?
    Some of our older print materials have been sent to the Automated Storage Retrieval Unit in the Irving K. Barber Learning Centre over the past several years.
    All remaining books, journals, course reserves and A/V material will be temporarily moved to Koerner Library, beginning May 3.
    Lam’s books and journals will be housed in a separate area in Koerner Level 6. Course reserve and A/V materials will be with Koerner reserves on Level 3. The collection will return to Lam Library in January 2011.
    The Lam Library has been purchasing e-books and other e-resources for some time; most of our resources are now electronically available.

    Where should I pick up and return my books?
    At any branch of the UBC Library, other than David Lam.

    How will library services be delivered?
    Circulation, reserves, and A/V booking will be handled at Koerner Library.
    Research and reference consultations will be provided by the Lam librarians by phone, e-mail, Live Messenger, and roving reference. Lam librarians will also provide reference help at the Humanities and Social Sciences Reference Desk on Level 3 of Koerner Library.
    Lam librarians will continue to teach the many in-class instructional sessions that we have always provided for our students and instructors.

    How can I get help from the business librarians?
    Contact us through our website at Our contact information is on the ‘Contact Us’ page. On that page there is also a form for submitting a question.
    Groups of students can set up group coaching sessions; locations for these are being determined.
    Lam librarians will provide research assistance at the Koerner reference desk; these hours will be publicized via our website, blog and Facebook page. Humanities & Social Sciences librarians at Koerner will provide research assistance, and will refer specialized questions to the business librarians.

    If I can’t reach a librarian, can I still get help?
    For an overview of our resources, view the David Lam Library Introduction.
    Find a Course Guide for your course or assignment.
    Find a Research Guide on your topic.
    Find a research guide on a specific industry.
    Find a business database in your subject area.
    Find a specific database in Databases A-Z.

    How can I keep in touch with future library developments?
    Check our website regularly:
    Check or create RSS feeds to our blog:
    Join our Facebook page:!/pages/Vancouver-BC/University-of-British-Columbia-UBC-David-Lam-Management-Research-Library/10434725898?ref=ts .

    Although this will be a challenging time, it will be worthwhile. The benefits which future Sauder students and instructors will derive from the newly refurbished and redesigned space will be significant.

    December – Showcasing Sauder Faculty Research

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    The David Lam Management Research Library is proud to showcase faculty publications, in a variety of ways:

    1. A searchable database going back nine years, linked from our homepage –
    The database includes direct links to the fulltext articles.

    Recent additions include:
    Benbasat, Izak
    The adoption and use of IT artifacts: a new interaction-centric model for the study of user-artifact relationships
    Al-Natour S, Benbasat I
    Journal of the Association for Information Systems 10 (9) : 661 – 685

    Cenfetelli, Ronald T
    Interpretation of formative measurement in information systems research
    Cenfetelli RT, Bassellier G
    MIS Quarterly 33 (4) : 689 – 707

    Hellmann, Thomas
    What is the role of legal systems in financial intermediation? Theory and evidence
    Bottazzi L, Da Rin M, Hellmann T
    Journal of Financial Intermediation 18 (4) : 559 – 598

    Puterman, Martin
    Reducing patient wait times and improving resource utilization at British Columbia Cancer Agency’s ambulatory care unit through simulation
    Santibanez P, Chow VS, Puterman M, et al.
    Health Care Management Science 12 (4) : 392 – 407

    Robinson Sandra L
    The negative impact of ostracism on thwarted belongingness and workplace contributions
    O’Reilly J, Robinson S
    Academy of Management Proceedings : 1 – 7

    For 2009, there are currently 88 articles representing 46 Sauder faculty authors.
    Please notify us when you publish, in order to be included in the database.

    2. The large TV screen on the wall of the Library displays faculty author photographs and citations to newly published works. It’s a nice way of showing our students the research output of their instructors, and tying together the teaching and research activities at Sauder.

    November – E-Books: we’re getting closer and closer

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    We have been spending more of our book budgets on e-books lately. Rising campus enrolments make space in short supply, and prompt libraries such as David Lam to send their older, less-used collections to the Automated Storage Retrieval Unit in the Irving K. Barber Learning Centre, in order to free up space for learning activities. In the ASRS, the books and journals are safe and available for quick retrieval at click of a mouse.

    UBC users – many of whom commute long distances or rarely come to campus – need research materials online and available remotely when needed. The e-book seems a good solution. A recent online poll of students in the David Lam Library revealed a 2:1 bias in favour of e-books. E-books can be searched by keyword, browsed, highlighted, and read on netbooks and other devices.

    Over the past few years the UBC Library has been investing heavily in e-books, which now number about 320,000 titles in our catalogue. These include all e-books published by Springer, over 2000 e-books from Cambridge University Press, 4500 titles from eBrary, and 120,000 titles from Taylor & Francis.

    A Sauder faculty member in the Operations & Logistics Division was pleased to hear about Simulation-based case studies in logistics education and applied research, a new book of Oplog case studies in manufacturing, supply chains, pharmaceutical distribution, fresh food supply chains, and several other industries. With an e-book such as this, cases could be assigned with no course pack requirement and no textbook purchase needed.

    E-textbooks are the next frontier but there are hurdles to be surmounted before this is a truly viable route.

    To browse some of our e-book collections, please see:
    Cambridge UP E-Books
    Oxford UP E-Books
    SpringerLink or search in our Catalogue for specific titles and subjects.

    October – Lam Library’s Digital Signage is ready for business

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    Together with several other libraries at UBC, the David Lam Library installed new digital signage this fall. A large flat screen in the Library displays event notices, academic advertisements, student club notices, and news from departments around Sauder.

    Recent additions consist of biographies and photos of our new faculty members. Upcoming content will include announcements of new publications by Sauder faculty members and regular announcements from the Hari B. Varshney Business Career Centre.

    To submit appropriate Sauder content, please contact Yani Mitchell in the David Lam Library.

    October – “Behavior that is useful or enjoyable later in life”

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    Renowned psychologist and Harvard professor B.F. Skinner wrote, “It has always been the task of formal education to set up behavior which would prove useful or enjoyable later in a student’s life.”

    Librarians at the David Lam Library believe that the critical thinking and secondary research skills which we teach to Sauder School students enable them to excel not only in the assignment at hand, but throughout their time at Sauder, and throughout their careers.

    Between September 1 and October 31, the David Lam librarians taught 32 classes in research methods to 1587 students. The orientations and classes were given in COMM 296, COMM 311, COMM 365, COMM 465, COMM 486M, COMM 497, ENGL 112, ECM, MBA ISP, MBA Precore, FTMBA Core, and MBA Exchange. Additional sessions were provided for undergraduate orientations and on behalf of the Hari B. Varshney Business Career Centre, as well as classes to the Sales and Marketing Executives program.

    We have been experimenting with new instructional techniques. Clicker classes with the ECM’s and MBA’s this fall enabled us to quickly ascertain comfort levels with libraries, librarians and databases. Our interactive in-class quizzes, group discussion breakouts, and take-home quizzes test students’ comprehension of theories, techniques and resources being taught in class. MBA Pre-core students physically experienced the basics of search logic in the humorous Human Boolean exercise, in which they stand up and sit down based on rules which describe them by their undergraduate degrees and other characteristics.

    Searching for information is an iterative process, and involves a series of interactions between thinking, research, revising, rethinking and research. Many students need coaching consultations throughout this multi-stage process. To help them at this critical preliminary stage, we’ve devised a tool – Jump-Start Your Research – which guides them through questions that help focus their thoughts.

    As with other instruction at Sauder, our work involves more than directing students to useful resources for their assignments. Our real work, which occurs in the classroom and in reference consultations, is teaching critical thinking skills. And like other instructors, we work hard to articulate learning goals and outcomes, because we believe that these skills increase the success of our graduates and their future employers.

    August – Gearing up for Faculty Support

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    In August, like others in the academic world, we gear up for the whirlwind that constitutes our life during September through May.

    Much behind-the-scenes work has been happening all summer to revise student library orientations, update online research guides, and prepare new in-class instruction modules.

    We’re also thinking of new ways in which we can support our faculty at Sauder. We currently offer services such as course reserves, online subject guides, library orientations, and acquisition of needed resources for our faculty members. But there are some new services we’d like you to know about.

    1) Online assignment guides and in-class instruction on the best resources for an assignment. We’ll work with you on your course assignments to identify valuable resources, potentially saving you time and improving the quality of student output.

    2) Electronic reading lists, with links to online articles and books embedded by library staff. We can also train you on how to create persistent links to articles in our databases. (Unfortunately we cannot embed links to articles in the Harvard Business Review, due to an intellectual property discussion between Harvard Business Publishing and libraries.)

    3) Embedding library resources within your WebCT/Vista course.

    4) Providing training sessions on RefWorks to faculty and PhD students. RefWorks is the citation management software subscribed to by the UBC Library, and we have a RefWorks expert – Lindsay Ure – in the David Lam Library. We also provide resources and assistance in educating students about citing articles correctly.

    5) Providing quizzes for your courses to improve students’ researching skills.

    6) A new FAQ database from the Wharton School, which will point users to the best resources for complex business questions. As a partner with Wharton’s Lippincott Library, the Lam Library will be taking ownership of its own version of the Wharton FAQ and adding our own content. It’s a reference librarian at your fingertips 24/7, and will be coming this winter.

    7) Finally, we’re building a database of names and biographies of Sauder School alumni who wish to come to Sauder and interact with students in the classroom. These are seasoned, senior-level alumni who’d like to convey their experience and wisdom to our students. We’ll provide you with their biographies and contact information, should you wish to host them as guest speakers in your classes.

    We look forward to working with and supporting you this year!

    Convergence and the business school library

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    “In the world of convergence, technology, content, and distribution are converging at a speed never before seen. Consumers are now empowered by new technology and distribution platforms to engage with media and advertising in entirely new ways. Convergence is going to fundamentally redraw today’s business map, fuelling a power shift towards consumers that verges on social revolution.” (PricewaterhouseCoopers, 2009)

    Business librarians are no strangers to convergence, and have been at the forefront of creating unified platforms for consumers to retrieve information they need.

    B-School libraries are enthusiastic partners in organizational convergence, working with career centers, program offices and other units to deliver services through a cohesive service model. A new article in College & Research Libraries News describes a fruitful partnership between the library and career center at the Katz Graduate School of Business in Pennsylvania, in which the two partners collaborated to augment preparation for MBA students for internship and job interviews. The two different skill sets made instruction sessions livelier and improved the value of the workshop for the students.

    The Lam librarians work with staff in the Hari B. Varshney Business Career Centre at the Sauder School to enhance the research and critical thinking skills of students engaged in career searches. It’s been a fruitful convergence for staff and students.

    This article also demonstrates another kind of convergence which will revolutionize traditional online library databases. The user can read the article, download a podcast of it – choosing a male or female voice – or translate the article into twelve languages. Of all the bells and whistles our databases have been displaying recently, this is one magic tool that will make library databases easier to use and more accessible for all users.

    It’s convergence at its best.

    Citation: Librarians on the case: Helping students prepare for job interviews in an uncertain economy. College & Research Libraries News v. 70 no. 7 (July/August 2009)

    New Books

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    Outliers: the story of success, by Malcolm Gladwell.

    Malcolm Gladwell, author of The Tipping Point, is interested in people who are outliers— who are so accomplished and so extraordinary and so outside of ordinary experience that they are as puzzling to the rest of us. In Outliers, he looks at corporate lawyers in New York, hockey players, Asian math whizzes and software entrepreneurs.

    The global brain: your roadmap for innovating faster and smarter in a networked world, by Satish Nambisan, Mohanbir Sawhney.

    In this book, two business school professors provide practical guidance on every facet of network-centric innovation, from identifying opportunities to implementing metrics, enhancing operations to overcoming “not invented here” cultures.

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