I agree with my classmate Brenton’s blog that mobile phone marketing is very important in a society where smart phones are becoming increasingly ubiquitous and marketers need to find ways to successfully advertise their products on these devices.
But is whispering the targeted ads directly into the user’s ear the way to go?
This is what a tentative Google phone service plans to do. Through a voice recognition software, the service can detect key words in users conversations and then verbally suggest products or services as needed. People who get this feature would get their phone bills reduced and their phones nearly for free. While this sounds great considering cellphone bills tend to be very high, I can see many concerns arising with the launch of this service. This automated whispering advertisement seems very intrusive, I wouldn’t want a second voice talking over me while I’m trying to talk to someone else. Also there are safety and privacy concerns to take into consideration as people would feel they are being recorded or their conversations being kept in databases.
Another cost-cutting service google is looking into is a software that calls members from your phone’s contact lists and delivers them with advertisements in a voice that mimics your own. This is just plain weird… it’s like automated telemarketers except that with your voice.
Although these are a very direct and personalized way of advertising, I believe it is ultimately a bad idea and marketers need to find other creative forms of reaching their smartphone-clad audience.