T
he recent news reveals that one of the largest financial institution, JP Morgan, had been attacked by an unknown group from Russia. In addition to this blockbuster, another nine institutions were discovered to have experience the similar attack from the same organization. Many questions then arise from the public,among all these, one concern that catches my attention is the topic on the vulnerability of the security system and the lack of regulation on protecting millions of customers’ best interest.
Apparently, the irresponsible action of the companies is the trigger of this tragedy. If the companies were able to spot the intrusion of the computer system immediately, then million of customer accounts will not be reviewed by people with an unjustified approach. Thus, the advance of the security system is of necessity for the company to avoid the financial crisis that can cause by the illegal use of customer information.
The financial institution cannot be the only one that was bng criticized. According to the article, the institution is allowed to report any crisis to the customer after a month, and such an unethical action is caused by the lack of the government regulation. So here comes a question, where is our customer’s right? If the cyberattack is going to repeat, the biggest victim will be these customers who build trust on both the government and the financial institution. However, the customer is the one who is paying the money for both communities to survive. Therefore, the government should impose restricted regulation to make the firm report more transparent to the customer.