General Resume

Jonathan Ho
2329 West Mall
Vancouver, BC V6T 1Z4
(NNN) NNN-NNNN
jonathho@student.ubc.ca

OBJECTIVE

Bioinformatics position, to learn, develop new tools, and ultimately contribute to the field of bioinformatics.

EDUCATION

Sep 2020 – Present     University of British Columbia

  • Bachelor of Computer Science
  • Expected to graduate in 2022

Sep 2015 – Apr 2020    University of British Columbia

  • Bachelor of Science
  • Biology Major
  • Graduated in June 2020

TECHNICAL EXPERIENCE

Sep 2020 – Present     UBC Arts ISIT
Service Desk Support

  • Provide technical support by troubleshooting common computer problems through phone calls and remote desktop software
  • Streamline incoming tickets to appropriate IT support teams to ensure rapid resolutions
  • Assist the usage of specific software, operating systems, and online tools such as Canvas, WordPress, Adobe Creative Suite, Microsoft Office

May 2019 – Aug 2019     Terramera
Entomology Biology Co-op Student

  • Responsible for maintenance of insect colonies
  • Coordinated in-vitro and in-planta insecticide experiments with team
  • Collaborated with data scientists to optimize experimental setup for the generation of statistically significant data
  • Designed a new high throughput in-vitro assay for low dosage substrate testing
  • Designed the base script for a new liquid handling robot protocol in python

Sep 2018 – Apr 2019     Terramera
HTP in-vitro Fungicide Biology Co-op Student

  • Responsible for planning and running assays for patent data
  • Maintenance of necessary lab material and equipment
  • Analyzed and recorded results in both excel files and laboratory notebooks
  • Optimized daily workflow to improve data throughput and quality, including the use of a liquid handling robot
  • Trained two other co-op students to the same proficiencies

OTHER EXPERIENCES

Jun 2020 – Sep 2020     Shoppers Drug Mart
Cashier

  • Accurately answered inquiries regarding location of products, rainchecks, and refunds
  • Maintained efficient flow of merchandise from backroom to sales floor
  • Displayed attention to detail for product expiry and appearance on the sales floor

Jul 2015 – Aug 2018     Starbucks
Barista

  • Effectively managed time to fulfil duties for the day and prepare duties for the next morning
  • Communicated and coordinated clearly with co-workers to ensure swift and quality service
  • Employed problem solving skills to quickly resolve customer concerns

Aug 2017 – Aug 2018     BC Cancer Agency
Comfort Cart Volunteer

  • Performed sterile practices to maintain a hygienic environment
  • Actively listened to patients while offering beverages and snacks
  • Responsible for donation and cash management

REFERENCES

  • Available upon request