The 5 essential rules of YOU attitude: Avoid starting  with “I” or “We.” Avoid “you” when it criticizes the reader. The best way to do this – is to take the reader out of the sentence. See example below*. The…

When drafting your Formal Report keep in mind the most common and serious errors: Writing with a negative tone: Avoid the negative. Writing with a demanding tone: Respect your reader, edit out imperative verbs. Writing information that your reader already…

When composing survey questions, it is essential that the questions are framed in the positive, and do not lead toward a particular answer. In other words, avoid ‘leading questions.’ For example: Leading Questions: At what time of day or in…

Always ‘avoid the negative’ when writing proposals; stress positive outcomes rather than negative situations Here is an example: negative  With the rise in employees and with the lack of an organized HR information systems and management in place, it is…

When writing a list of things to do – try replacing imperative verbs with “ing” verbs – your writing tone will improve. For example: Post a professional profile photo. Profiles with photos are more likely to be viewed. When taking…