Enguang Shi
No.333, Lane 555, Jinping Road
Minhang District, Shanghai
samuelshi20@outlook.com
January 20, 2020
Wuchu Jiao
No.1, Shangda Road
Baoshan District, Shanghai
jiaowuchu@shu.edu.cn
Subject: Request for Sealed Transcript
Dear Wuchu Jiao,
I am a previous student at Shanghai University. My student number is 15124256. After graduation, I have been preparing to apply to Canadian universities. To assess my academic performance during my undergraduate years, the universities I applied for required sealed official transcripts. The transcript has to be sealed and directly sent from Shanghai University in case that any forms of fraudulent conduct occur. I phoned the Archives Center for consultation on this matter, but they refused to provide a sealed official transcript. The reason they stated was that their superiors told them not to provide sealed transcripts during the pandemic.
I was worried that if a sealed transcript could not be provided at this time, then It would be a hard time for not only me but also most of the students who want to apply for a foreign university, given the fact that a sealed transcript is required in most of the cases. I suggest that during the special time, if the rule-maker could not consider the students’ needs in every possible case and find solutions to them, at least there should be some flexibilities in the operation. I sincerely asked for further consideration of my request and I am looking forward to hearing from you.
Sincerely,
Enguang Shi
Wuchu Jiao
No.1, Shangda Road
Baoshan District, Shanghai
jiaowuchu@shu.edu.cn
January 21, 2020
Enguang Shi
No.333, Lane 555, Jinping Road
Minhang District, Shanghai
samuelshi20@outlook.com
Subject: Re: Request for Sealed Transcript
Dear Mr. Shi
Thank you for your feedback. Every student’s feedback is greatly appreciated as we strive to continuously make our services better. Our goal is to provide possible solutions to students as much as we can.
We have known your situation and had a discussion among the faculty members. Firstly, we want to sincerely apologize for any inconvenience you experienced. It is truly a hard time for all the students. Considering that, we have provided more possibilities than before. However, for your situation, we worried that there might be risks of not providing an authentic transcript to the universities you applied for. We have experienced situations that the final transcript is different from the one in our system because there is a technical defect in our system. Due to the fact that we haven’t found a solution to this defect, we required students to check their transcripts in person before they’re sealed.
We will inform you when you can come to the school and check your transcript as soon as the school re-opens. Sorry for the inconvenience. I would suggest requesting a late submission of your sealed transcript from the universities you applied for. If you have any further questions or concerns, please feel free to let us know.
Sincerely,
Wuchu Jiao
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