Category: Team 5

Kashish Garg, Dylan Flach, Trisha Bhamra, Alexander Clements

Memorandum: Formal Report Draft – Feasibility of Hybrid Course Delivery in Computer Science at UBC

To: Kashish Garg, ENGL 301 Student From: Alexander Clements, ENGL 301 Student Date: March 16, 2022 Subject: Formal Report Draft for Peer Review Thank you for taking the time to provide a peer review for the draft of my Formal

Business Letters – Complaint and Bad News Adjustment

Complaint Letter Kashish Garg 5959 Student Union Blvd Vancouver, BC V6T 2C9   March 12, 2022   Abercrombie & Fitch 701 W Georgia St Vancouver, BC V7Y 1G5   Attention: Abercrombie & Fitch Customer Service Subject: Package Not Delivered I

Business Letters – Complaint and Bad News

Letter #1 – Complaint Alexander Clements 1234 E Broadway Vancouver, BC V5M 1M2 Canada   March 11, 2022   Uber Eats 1455 Market St. San Francisco, CA 94103 United States   Attention: Customer Service Department Subject: Incorrect Order   This

Memorandum: Writing with YOU Attitude

Email Memorandum To: Evan Crisp, UBC student From: Kashish Garg, UBC ENGL 301 student Date: March 10, 2022 Subject: Best Practices for Writing an Email to a Professor Dear Evan, Below you will find your requested advice for writing a

Revised Letter #2 – Response to the complaint

WestJet Customer Service 22 Aerial Pl NE Calgary, AB, T2E 3J1   March 9th 2022   Unit 90 158 171 street Surrey BC V3Z 0X1   Dear Mrs. Bhamra, I appreciate you reaching out to WestJet regarding your concerns with

Revised Letter #1 complaint

Unit 90 158 171 street Surrey BC V3Z 0X1   March 9th 2022   WestJet Customer Service 22 Aerial Pl NE Calgary, AB, T2E 3J1   Dear Customer Service Representative, Thank you for taking the time to read my letter.

Revised Memorandum: Writing with a YOU attitude

To: Evan Crisp, UBC Student From: Trisha Bhamra, ENGL 301 Student Date: March 9, 2022 Subject: Best Practices for Writing an Email to a Professor   Writing an email to a professor to secure a spot in a class is

Memorandum: Writing with YOU Attitude

To: Evan Crisp, UBC Student From: Alexander Clements, ENGL 301 Student Date: March 8, 2022 Subject: Best Practices for Writing an Email to a Professor Writing an email to a professor to secure a spot in a class is a

Letter #2 – Response to WestJet Refund Request

WestJet Customer Service 22 Aerial Pl NE Calgary, AB, T2E 3J1 March 7th 2022     1000 Pacific Street Vancouver, BC, V6L 2X2   Dear Ms. Flach, On behalf of WestJet, I sincerely apologize for the inconvenience caused by your

Letter #1 – Complaint to WestJet

1000 Pacific Street Vancouver, BC, V6L 2X2 March 7th 2022   WestJet Customer Service 22 Aerial Pl NE Calgary, AB, T2E 3J1   Dear Customer Service Representative, I am writing to request a refund for a portion of my WestJet

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