University of British Columbia
11131 No 1 Road
Richmond BC
V7E 1S6
July,11,2022
Nintendo of Canada, Ltd.
2925 Virtual Way Suite 150,
Vancouver, BC
V5M 4X5
Dear Sir or Madam:
I am writing this letter to bring to your attention that I am not satisfied with the quality of service provided at Nintendo Canada, Ltd. I am talking about customer service on June 30,2022 and would like to tell you that I am very upset about your staff’s performance. He was very unprofessional, and it was extremely hard to hear him because he was speaking very quietly. I had put my phone against my ear several times and still cannot hear him. I have asked him to please speak up several times, but he continued to speak in a whispering kind of tone. He then presented an attitude that I do appreciate at the end of the call. I also have requested a refund for one of the games because it does not work and it costs $79.
I am a new client of Nintendo, and I am very disappointed by the service. I expect a decent expectation from you for the service and hope you can resolve this issue. I look forward to hearing from you at your earliest convenience.
Best regards,
Signature
Peter
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