Schomberg Dental
356 Main St.
Schomberg ON, L0G 1T0
July 22, 2022
Stephanie Smith
123 Star St.
Schomberg ON, L0G 1T0
Dear Mrs. Smith:
We would like to thank-you for your long-term dedication as patients at the office and apologize for the recent situation with your son.
The dental work completed on your son was done in a timely fashion and with care. Fillings are based on the individual tooth and the surfaces to be filled on the tooth. When new surfaces are involved in a cavity or chip that were not previously treated, they are not under warranty.
To ensure that families are aware of the treatment options and billings we review treatment plans, insurances, and payments thoroughly before starting any work. The treatment to repair the broken area for your son was reviewed and these were not previously treated areas, so were not under warranty.
Since the fillings for your son are now complete and the bill is paid, we will extend a credit to the account of $100. This amount will partially pay for his next dental cleaning in six months. Alternatively, if you prefer, we can re-evaluate his fillings at no charge to determine an appropriate amount to credit the account.
Yours truly,
Sonia Ritchie
Office Manager, Schomberg Dental
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