Fusajiro Yamauchi
Nintendo of Canada, Ltd
2925 Virtual Way Suite 150,
Vancouver, BC V5M 4X5
July 16, 2022
Mr. Peter Yang
Vancouver, BC, V6T 1Z4
Dear Mr. Yang:
Thank you for the letter. Our first priority is your satisfaction, and we apologize if our service did not meet your expectations on July 3, 2022, regarding your Nintendo Switch membership. We are eager to help you find the best solution to resolve the problem as soon as possible.
Unfortunately, we cannot offer a refund for the game you purchased because you bought the game through our Nintendo eshop and based on our company’s policy and as noted in the confirmation section, all discounted games through Nintendo eshop are final sale. Therefore, we are sorry that we cannot offer you a refund. Once again, thank you for contacting us and if have any more questions or concerns, feel free to call or email us.
Best regards,
Fusajiro Yamauchi
Fusajiro Yamauchi
CEO, Nintendo
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