T-fal
36 Newmill Gate Unit #2
Scarborough, ON M1V 0E2
Canada
July 18, 2022
Nicole White
3451 Sawmill Cr
Vancouver, BC V5S 0H1
Canada
Subject: RE: Exchange of Faulty Product
Dear Nicole White,
Thank you for contacting us regarding the defective TF684D50 toaster. We are truly sorry that our product has performed poorly, and appreciate you taking the time to share your concerns.
The original model you purchased is no longer available. However, we are able to offer you the newest model, TF684D55, as a replacement. This new model provides new features, including wider toasting slots, defrosting functionality, and 8 heat settings. You will certainly find our newest model to be a suitable replacement for your original TF684D50 model.
With complimentary priority shipping, this new product will be delivered to you within 3 business days.
Thank you for your patience and understanding. If you have any further questions, please write or call us at 1-800-418-3325.
Sincerely,
Tommy Atkins,
T-fal Customer Service
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