Formal Report Outline (Jeemin Kim)

Improving Bike Rental System App for Foreigners in Seoul: Outline

I. INTRODUCTION

A. Background on Seoul Public Bike system
B. Purpose of this report
C. Scope of inquiry
D. Method of data collection

II. DATA SECTION

A. Language availability

1. Description of issues regarding language availability
2. In-depth interview results

B. Registration and payment

1. Description of issues regarding registration process and payment system
2. Studies and comparison of similar bike-sharing services
3. In-depth interview results

III. CONCLUSION

A. Summary and interpretation of findings
B. Recommendations for improving Seoul Public Bike system for foreigners

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