Formal Report Outline (Anushka)

Improving community engagement in Bedok public library run by Singapore’s National Library Board (NLB)

1. INTRODUCTION
   1. Background on the impact of COVID-19 on the library system in Singapore
   2. Purpose of this report
   3. Brief description of data sources
   4. Scope of this inquiry
2.  DATA SECTION
   1. Community Programmes 
      1. Description of issues with community programmes post-pandemic
      2. Results of the survey taken by community members
   2. New Features and Additions to the library 
      1. Results of the survey taken by community members 
      2. Results of in-depth interviews with high-level National Library Board employees 
3. CONCLUSION 
   1. Summary and overall interpretation of findings
   2.  Recommendations