July 18, 2022
Mr. David Cheung
123 Fake Street
Vancouver, BC. V5R XXX
Dear Mr. Cheung:
When we advertise the Corsair 4000D computer case’s warranty, we stress that it is a quality product that can be sent in to be repaired if the product is defective.
Although the warranty for your Corsair 4000D computer case is still valid, we do not send parts as a part of the warranty.
The case can be mailed back in to be exchanged or you can take the case to a Corsair reseller near you for repairs or exchange.
Yours truly,
David Cheung
Agent, Customer Services
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