Assignment 2.3 – Formal Report Outline

Formal Report Outline for How to Better Support Note-Takers to Improve Learning Experience for Students at UBC

I. INTRODUCTION

     A. Definition of Note-Takers

     B. Background on Note-Takers at the UBC Centre for Accessibility 

     C. Description of the Role of Note-Takers at the UBC Centre for Accessibility 

     D. Purpose and Intended Audience of Formal Report

     E. Brief Description of Data Sources

     F. Scope of Inquiry

II. DATA SECTION [BODY]

A. Overview of Note-Takers and Note-Taking Program

1. 1. 1. Role of Note-takers in Course Notes Deliveries to Clients 
      2. The Expectations for Quality Note-Taking by the Centre for Accessibility 
      3. Importance of Program Support for Note-Takers and Clients 
      4. Status of Current Resources Available for Note-Takers and Clients 

B. Study of Note-Taker’s Perspectives

1. 1. 1. Anonymous Survey with Current and Former Note-Takers
         • Blank Copy of Anonymous Note-Taker Survey 
         • Data Visualization from Anonymous Note-Taker Survey 
      2. Interview with Current Note-Taker for In-Depth Perspective 
      3. Analysis of Note Taker’s Perspectives on Note-Taking Program and Resources 
         • Overview of Anonymous Note-Taker Survey Data (Include Answers from Interview)
         • Statistical Analysis of Note-Taker Survey Data 

C. Study of Client’s Perspectives

1. 1. 1. Anonymous Survey with Current and Former Clients
         • Blank Copy of Anonymous Client Survey 
         • Data Visualization from Anonymous Client Survey 
      2. Interview with Current Client for In-Depth Perspective 
      3. Analysis of Clients Perspectives on Note-Taking Program and Resources 
         • Overview of Anonymous Client Survey Data (Include Answers from Interview)
         • Statistical Analysis of Client Survey Data 

D. Improving Overall Resources for Note-Taking Program

1. 1. 1. Analysis of What Current Resources Lack for Note-Takers and Clients 
      2. Impact of What Current Resources Lack for Note-Takers and Clients
      3. Importance of Improving Resources to Further Support Note-Takers and Clients

E. Feasibility of Recommendations

1. 1. 1. More interest in joining the note-taking program by increasing pay for note-takers (hourly or term).
      2. Benefits of limiting the number of clients per note-taker for a course.
      3. Benefits of increasing the number of note-takers per course for clients.
      4. Improve quality of note-taking program by implementing training or feedback sessions.

III. CONCLUSION

    A. Discussion and Interpretation of Findings

    B. Final Recommendations Based on Findings