Reflection – Self Assessment

After four months of ENGL 301, I have gained a lot of knowledge on technical writing in a professional setting, such as report proposal, progress report, formal report, business letter. Besides, I have improved many practical skills as well, such as how to effectively expanding professional network and how to schedule my time for a huge project.


My strength
Having various working experiences before, I am very proactive and good at communicating with my team. I created a team group chat where we exchange ideas and ask questions. I had a wonderful time with my team.
Besides, I showed strong organizational skills and time management. Even though my summer schedule was pretty busy, I still managed to finish every assignment on time with decent quality and never delayed any assignment or communication with the instructor and my peers.


My weakness
Even though I finished most of the assignments with good quality, I have to mention that I need to read the requirement/ instructions more carefully. For example, in the progress report, we were asked to attach the survey questions in a survey tool provided by UBC. However, I missed that piece of information and posted my survey questions on my personal blog as text. It took a few days to change back to the survey tool, which has wasted some valuable time for survey distribution. from this experience, I have learned that I have to carefully read and understand the requirements. And I found out that reading them out loud would help me concentrate on those tiny details.


Skills, strength and my career

Throughout the course, I have learned many useful and practical techniques on technical writing and communication in professional settings. I was exposed to various communication documents, such as memos, peer reviews, business letters.
Here are some skills I have gained or improved in ENGL 301:

Writing a proposal
Knowing and specifying your audience in the proposal is one of the most important things in writing a proposal. In my very first draft, I did not address my targeted audience which was pointed out by my instructor later. This helps remind me of knowing your audience whenever you write to someone.

Time management and organizational skills
Even though the incident of survey tool wasted a few days in my report project, I still managed to keep up with my scheduled timeline and received over 120 responses on my survey. Such strong time management skills would help me in my future career.

Web folio and networking skills
ENGL 301 guided me to build my very first personal website which could show great benefit in my future job searching. Also, I have learned a lot about effectively expanding my professional network via various tools such as LinkedIn.

 

Reflection on Creating a Web Folio

Structure
The whole web folio is based on my personal blog during ENGL 301. I structured and organized my web folio according to the requirements from the instructor. The most important thing is to identify the reader. Since I am looking to get into the industry right after graduation, I decided to design my web folio to be attractive to my potential employers.

Home Page and About Me
In this section, I included a welcome message to the reader and navigate them through my web folio. Also, I included some highlights of this web folio.
Next, in the section of “About Me”, I introduced myself to the reader including my past experience and my career goal.

App Package and Resume
The most important section in this web folio, as I am trying to convince my future employers that I am capable and diligent. The application package contains three comments: a resume, a cover letter, and three letters requesting reference. I have put the resume on another page so that the reader can directly see my resume by simply clicking it without downloading. This represents one of the key ideas of this course – to know and attract your audience.

My Best Work
A collection of revised posts that I have written this summer. Going through all those posts gave me a sense of achievement. In this course, we have covered a wide range of topics in technical writing, from business letters to LinkedIn practice, from report proposal to peer review practice. All of these will become valuable experiences for us to practice in future professional settings.

Blog (Reflections)
This best summarizes my ENGL 301 journey. Each reflection post represents the summary and lessons learned from that particular unit. Writing those reflections will help me to rethink the process of writing and remind me what I have learned from this unit.

 

Online Resume

Fei Long

feilong@ubc.com · XXX-XXX-XXXX· Vancouver BC | 6A6 8A8

 

EDUCATION      

UNIVERSITY OF BRITISH COLUMBIA, Faculty of Science

Bachelor of Computer Science

Intensive second-degree program with a specific focus on Computer Science and Data Science

Ongoing/Intended Programming Coursework: Data Structure and Algorithms, Relational Databases, Machine Learning

Ongoing/Intended Data Science Coursework: Data Science for Business, Data Visualization, Decision Analytics & Modeling

Vancouver, BC

Sept 2020 – May 2022

XXX UNIVERSITY, School of XXX

Master of Engineering in Mechanical Engineering: Renewable Energy and Sustainability

GPA: 4.04/4.3

XXX, XX

Sept 2017 – Nov 2018

COURSERA & DATACAMP, Online Education

Completed more than 20 courses in Python Programming, Data Visualization, SQL and Databases

Key Coursework: Pandas and Numpy Fundamentals, Importing and Managing Financial Data in Python, Portfolio Analysis in Python, Storytelling Through Data Visualization, Interactivity with JavaScript, Joining Data in SQL

 

2017 to Current

QUALIFICATIONS  

·         Over Two years of experience as a Business Analyst in a fast-paced business environment

·         COOP program at UBC – Computer Science at Year 3

PROFESSIONAL EXPERIENCE

XXXXX Company

Business Analyst, Business Development

XXXX, XX

Mar 2019 Current

·         Analyze and deliver analytical business projects (Volume & Revenue Analysis, Cost Comparison etc.) by the use of various analytics tools (Excel/VBA/SQL etc.) while maintaining high accuracy over 98%

·         Formulate and generate reports by collecting and interpreting data from various data sources with proven organizational skills in multitasking and prioritizing tasks

·         Present excellent communicational skills by engaging with internal and external customers on details of ongoing projects and provide updates and feedback with stakeholders in a timely manner

·         Exceed team targets over 5% in 3 consecutive quarters while reducing task turnaround time by 10%

·         Program and automate manual processes by VBA and SQL, saving processing time by more than 20% while significantly decreasing errors

EXTRACURRICULAR ACTIVITIES       

Leadership: Graduate Student Representative, XXX UNIVERSITY                                                                                  Sept 2017 – Aug 2018

·         Elected as a student representative while receiving the most votes among 7 nominees

·         Actively involved in faculty governance as a representation and advocate for the student body

 

Technical Project: Risk and Returns: The Sharpe Ratio (Python)

·         Programmed with Pandas package to compare the profitability of Facebook and Amazon with S&P 500 Index as a benchmark

·         Introduced the Sharpe Ratio to measure the risk and returns of two selected stocks and visualize the results by Matplotlib

 

Technical Project: What and Where Are the World’s Oldest Businesses? (SQL)

·         Used SQL data manipulation to analyze businesses from various categories and their founded years and locations

·         Filtered, extracted ad combined data using JOIN, WHERE, GROUP BY, HAVING clauses from different data sources

 

Technical Project: Creating Tableau Dashboards using COVID-19 data (Python, Tableau)

·         Obtained the American COVID-19 data from NYtimes and used Python Pandas & Matplotlib to clean and inspect the data

·         Created dashboards to demonstrate the number of cases, deaths, and fatality rate at both state-level and county-level

PERSONAL           

·         Technical Skills: Python, SQL, Excel, VBA, R, Tableau, Power BI, JavaScript/HTML/CSS

·         Languages: Fluent in English, Native speaker of Mandarin

·         Interests: Volleyball (Team Captain), Squash, Tennis, Movies, and Documentaries

 

Unit 3 – Reflection Blog

The research process of report draft

In the research process of my report draft, I conducted a survey about sustainable waste management. The survey was distributed among Beijing residents and received very positive feedback from more than 120 participants. In this part, I learned two very important lessons: Firstly, it is extremely important to design the survey questions based on ethical standards such as it should not include any questions reflecting on personal issues. Also, it is essential to mention in the introduction that this survey is voluntary and anonymous, which I did not include in my first draft of the survey. Secondly, I realized that it is necessary to strictly follow the requirements. In the beginning, I did not realize that we need to use the UBC survey tool for my survey. It took me some time to switch back to the official survey tool which delayed the distribution of my survey for a few days. With that being said, I should read the requirements of any task carefully and thoroughly.

Writing and organizing of report draft

After gathering the data, writing the first draft was pretty smooth. Except for the data from the survey, I also checked the national waste data from the Chinese government database. And then, I visualized the results in line charts which would clearly demonstrate the tendency. Organizing my first draft also went on pretty well. Since I have finished the report outline in the previous unit, it is very helpful to use that outline as the main structure of the formal report.

Peer review

I found the peer review section very beneficial. In this unit, we also rotated our partners within our team. I had the pleasure to read and review Hugo’s report on improving the onboarding process for new hires during COVID-19. I am impressed by the strong observation skills that my teammates have shown. Many of my teammates have focused on the impact that COVID-19 brings, which is pretty relevant to our current lifestyle. For instance, in my previous review, Yusen has focused on the increasing number of takeout food under lockdown. Also, in this review, Hugo bought up a very interesting and important case, which focuses on the onboarding process during COVID-19. Besides, as I read through Hugo’s draft, I would reflect on my own writing where more specific headings and subheadings could be made to help the reader understand the organization and structure of the report quickly.

In summary, unit 3 went pretty well. I can not believe we are entering the last unit of this course.

 

Link to my report draft.

 

Unit 2 – Reflection

LinkedIn Practice

In this unit, I learned the key elements of making a professional LinkedIn profile. I conducted my own research on best LinkedIn practices and summarize them into ten key points. Also, I have studied my peers’ work on this topic, which helped me further improve my LinkedIn profile. For example, at the very beginning, it could be overwhelming for us to reach out to professionals that we are not familiar with on LinkedIn. As I and many of my peers found out, searching for our alumni in the early stage of expanding our professional network is very beneficial and effective. Such common background among alumni is more likely to help us build a closer connection. Another important lesson that I learned from this assignment is that we should use all available functions on LinkedIn to showcase our skills and further enhance our career prosperity, such as profile picture, summary, education, recommendations, skills, endorsement, etc.

Brainstorm and prepare report proposal

At first, it was not easy to brainstorm ideas for the formal report. I reflected on my previous research experience on waste management. No matter where we are on this planet, we are generating waste every day. How to deal with the large amount of waste we generate is a huge challenge. I believe this topic is very relevant to our life. The next challenge I was facing is to determine the scale of the report: a country? a province? Or a city? I noticed that the previous report topics that were listed in the instructor’s communication particularly focused on a smaller scale, such as UBC campus, UBC student residence, etc. Therefore, I decided to focus my study on one particular city that I have done research about. Once determine the topic and scale, the structure of the rest of the report was easy to come up with.

Review of my peer’s proposal

In this section, I reviewed Yusen’s proposal on protecting takeout food from being damaged by animals. I am amazed by the selection of such an interesting topic, which is relevant to the current event, COVID-19, and focused on our local community, UBC student residence. Furthermore, Yusen mentioned that he lived on the first floor of the student residence, where he witnessed the phenomenon that the “stolen” takeout food was frequently eaten by animals. This proves that when we try to brainstorm the research topic, strong observation skills would help us easily identify the issues in our daily life.

Peer Review Process

The most important thing that I learned from reviewing my peers’ work is that the intended audience is an essential part of our report. In my first draft, I did not include the intended audience which could cause confusion among readers on who is the expected audience of this report. After reviewing my peers’ proposals, I not only learned the significance of listing the intended audience in the proposal but also learned how to select the targeted audience. For example, in Yusen’s proposal, he particularly selected the manager of MD residence as the intended audience, rather than the manager of UBC student housing. That perfectly matches the scope of his research focus, Marine Drive Student residence.

I am amazed by the creativity and the strong observation skills that my peers presented. Many of my teammates have focused on the impact that COVID-19 brings, which is pretty up-to-date and relevant to our daily life. For instance, Yusen has focused on the increasing amount of takeout food due to COVID-19 and lockdown.

And finally, I found the peer review very important and necessary for my writing. It not only helps correct some errors of my initial draft but also provides me with some unique and fresh perspectives. From the review that I received from Yusen, he shared his thoughts on my research topic. Specifically, he made a very interesting point that “No matter incineration, composting or landfill, the greenhouse gas would be created. The key point is reuse some products in waste, so that we do not need to waste energy to create them again”. This helps me realize the need of clarifying the greenhouse gas emissions by different waste treatment methods and the limitation on the recycle and reuse. Although I do not think that I will cover this point in my proposal, I believe that I should address this in the introduction section of my formal report.

Overall, unit 2 was fun and a little bit intense. I like my research topic. Let’s see how it goes.

Links:

Link to my revised proposal.

Link to the review that I received from Yusen.

Link to my report outline.

 

Formal Report Writing Schedule

Writing Schedule 

Week: June 27 – July 3

  • Write the introduction section
  • Literature review
  • Conduct survey (pending approval)
  • Collect data about total waste generation amount in Beijing

Week: July 4 – July 10

  • Continue survey (until July 7th)
  • Finish the visualization of the survey data (first part of Data Section)
  • Finish the visualization and analysis of the second part of the Data section (trend of total waste generation in Beijing)

Week: July 11 – July 17 (Due Wed July 14: Formal Report Draft)

  • Finish the Data Section
  • Write conclusion
  • Proofread the draft
  • Submit the draft by July 14
  • Conduct peer review (July 14 – July 19)

Week: July 18 – July 24 (Due Mon July 19: Peer Review of Formal Report Draft)

  • Finish peer review
  • Write conclusion

Week: July 25 – July 28 (Due Wed July 28: Formal Report)

  • Edit the draft based on the peer review
  • Proofread the final report

 

Unit 1 – Reflection

Original Writing:
This is my first time writing definitions in technical writing. Firstly, it took me some time to choose a relatively complex and interesting term. I eventually chose to write definitions of TFSA, as it is exposed to our daily life but many of us may not totally understand its definition. Next, I determined the situation and the audience, which I believe is the key component of drafting definitions. By clearly identifying the situation and the audience’s expectations, I, as the writer, was able to make definitions that are easy for the audience to understand. Lastly, for composing the three definitions, I found the textbook a pretty useful guide, from which I was able to differentiate between parenthetical, sentence, and expanded definitions, and learn various ways to expand a definition. Overall, I learned the significance of identifying the situation and audience before making any definitions.

Peer Review:
I found the peer review highly useful, which actually put me in the position of a reader in practice. I enjoyed my time reading Vikram’s definitions of Historiography, as they were clearly defined to perfectly meet the designated situation and the audience’s expectations. By reading my peer’s work, I learned a lot from their expansion strategies while making the expanded definitions. For instance, Vikram smoothly employed a flow chart to illustrate the historians’ interactions with evidence and narratives, which effectively explains how Historiography works. More importantly, during the process of peer review, I understood the necessity of peer review, which is to examine the integrity and completeness of our work in order to avoid any possible missing points and complement our work.

Editing process:
The revising process is really important for me to improve my previous work. Thanks to the detailed feedback from Vikram, I was able to find and revise some unclear points in my definitions. More specifically, I added some descriptive words to the visual I attached. Meanwhile, I further explained some exceptional cases in my definitions to avoid possible confusion. Revisiting my previous work with feedback from peers would truly enable me to think from a fresh perspective and show me a clear direction for further improvement.

In summary, I enjoyed my study journey in this course so far. I had the chance to know my peers and learn their approach to composing and expanding definitions. More importantly, I truly appreciate the peer review process, where I received valuable feedback from my peer and meanwhile shared my thought on his work as well.

Here are the links to my work:
Original writing
Peer review
Revised writing

 

Email messages to my perspective writing team partners

Dear Yusen,

I am writing to invite you to join our professional writing team. I have read your application letter and your blogs, and your experience is truly impressive. Your motivation and collaboration demonstrated in your application letter are really what we need in our team. In addition, we share a similar learning philosophy, which would be a great add-on for our future teamwork.

Same as you, I am also in the computer science major. As an individual with several years of work experience in a fast-paced business environment, I am able to write formal business communications with ease. I believe that our skills and experiences will help each other to learn and improve as a team.

I have attached my application letter for your consideration. I look forward to hearing from you.

Regards,

Fei Long
ENGL 301 98A Technical Writing
University of British Columbia
Phone: XXX-XXX-XXXX

301 Fei Long Application Letter


Dear Hugo,

I am writing to invite you to join our professional writing team. I have read your application letter and your blogs, and I am amazed by your experience.

Your combined background in accounting and computer science will bring a unique perspective to our team. In addition, you strong problem-solving skill shown in your internship experience is greatly needed in our team.

I am glad to see that we are both passionate about computer science. I have had several years of work experience in a fast-paced business environment, which enabled me to write technical communications in a timely manner. My goal for our team is to discuss and collaborate on assignments in time and help each other improve as a team.

I have attached my application letter for your consideration. I look forward to hearing from you.

Best Regards,

Fei Long
ENGL 301 98A Technical Writing
University of British Columbia
Phone: XXX-XXX-XXXX

301 Fei Long Application Letter


Dear Ayaka,

I am writing to invite you to join our professional writing team including Hugo, Yusen, and me. Your application letter and your blog posts have shown that you are a strong writer, which is a great asset to our team. Your research in the development of medicine is really interesting to me and your learning ability and communicational skills demonstrated in the research experience make me believe that you will be a great team member.

Hugo, Yusen, and I are all in the computer science major. We all have developed strong writing skills in both academic and business settings. Moreover, all of us appreciate the importance of collaboration. Our goal is to work on assignments collaboratively in a timely manner and improve as a team.

If you have not joined a team yet, please kindly consider our invitation. I have attached my application letter for your consideration. I look forward to hearing from you.

Regards,

Fei Long
ENGL 301 98A Technical Writing
University of British Columbia
Phone: XXX-XXX-XXXX

301 Fei Long Application Letter

Memorandum

To: Dr. Erika Paterson, ENGL 301 Instructor

From: Fei Long, ENGL 301 Student

Date: May 26, 2021

Subject: Application Letter Posted

As requested, I have posted my application letter for finding writing team members. In my letter, I have included:

  • An overview of my skillset
  • An introduction to my professional and academic background
  • A summary of my strengths and weakness
  • A description of My learning philosophy 

Thank you for making such an opportunity for us to know each other. Please let me know if you have any questions or comments.

301 Fei Long Application Letter

301 Fei Long Application Letter

May 26, 2021

Re: 301 Fei Long Application Letter

Dear Classmates,

I am writing to look for a position on a professional writing team in the summer term of ENGL 301. As a highly organized and motivated individual, I believe my previous experience in both academic and professional settings makes me a great candidate for this position.

In my experience as a property management coordinator, I had actively engaged in intensive communication with clients and colleagues. This position allowed me to continuously improve my communicational skills by writing prompt and precise business communications for various purposes in a fast-paced professional environment. Meanwhile, I have taken part in many team-oriented projects at school as a team leader or a team player. I truly understand the significance of collaboration and communication in teamwork, which is my learning philosophy. And this time won’t be different. I will work alongside you, my teammates, to make a pleasant team environment for us to improve and learn.

As I highlighted above, I would love to bring my strong communication skills and the spirit of collaboration to our team and achieve excellence together. Besides, you will find me as a very easygoing person and nice to talk to. However, I want to mention that sometimes I may delve into too much detail that could possibly take up some time. But I have been trying to minimize its side effects and trying to remind myself of the main focus of the work.

In a nutshell, I am confident that I am a perfect fit for this position and we will enjoy a great learning experience together. I look forward to building a strong team with you and I can be reached at alexander.feilong@gmail.com.

Sincerely,
Fei Long

301 Fei Long Application Letter