This blog post is in response to https://blogs.ubc.ca/jvalcke/ blog post on Facebook in the workplace.
I could not agree more with Jaxon that Facebook entering in a new market is an incredibly smart decision to combat the rise of business friendly streams within the workplace cutting off a value stream for Facebook to gain more consumers. However, I feel that’s Porter’s idea on competitive advantage does not correctly express what Facebook has done to differentiate themselves. The company is doing different things to differentiate themselves yes but, they are not the only ones providing there new services. They are gaining new competitors that are with in the new market. I feel that Rita Mcgrath’s concept of transient advantage, is that business must be constantly evolving and adapting in order to sustain a competitive advantage. Facebook is no different, as for many years they dominated the social media platform. I would argue that slack and other workplace companies are examples of sustainable competitive advantage. Facebook’s response of entering the workplace market is their way to combat these companies from stealing millions of possible customers. As Facebook has clearly realized, workplace is very useful for companies and is a definite threat to their dominance at the top of there industry. Evolving Facebook by creating Workplace, the company is positioning themselves to sustain their transient advantage over other workplace companies as well as social media companies. Rather than losing the entire idea of creating a new platform that adds to the company’s over all value proposition and adds to their customer segment.
Word count: 261