Barclays is a well-known British banking and financial service company which is located in the United Kingdom. Barclays is the seventh largest bank in the whole world, it is universal with operations in retail, whole sale and investment banking. At this point Barclays plans to cut 1700 jobs from across its branch network within the United Kingdom. Barclays said in a statement that the way people accessed banking services was changing rapidly, especially with more people using smart phones and other technology. Although now day’s people are more reliant upon technology, was it really a right decisions in cutting 1700 jobs? Think about the lineup when we go to the bank recently, I don’t think it’s the right choice cutting that much people. In the article it also stated that The Unite union, which represents interests of the banking staff, said customer service could suffer as result of the cuts and said Barclays was making a “colossal mistake”. The quality of the service Barclays will provide will certainly decrease. On the other hand the staff remaining will be in total challenge. In my opinion Barclays didn’t make the right decision, there is also some part of banking that it cannot be done by technology.
