At the beginning of the year 2010, eBay announced some changes in their policy which was against the interests of most of the sellers. There are several problems and disagreements that have resulted because of these changes between eBay and it’s sellers. One major problem is the eBay’s Feedback Policy that is getting most eBay sellers fired up. Buyers can leave feedback on sellers, but sellers can’t leave feedback on buyers. Some new buyers just leave negative feedback without even contacting the seller about exchanges, returns or refunds and sellers are powerless. Few small businesses lost their ability to sell on eBay because of this feedback issue.
Another big problem is eBay’s payment policy. Ebay has stopped using other types of payments methods like money orders or checks and is just going to use PayPal
from now on. Many people believe that eBay has done this because they want people to use PayPal as they own it. Some sellers have also been complaining about glitches in eBay’s website such as PayPal glitches, search glitches, etc.
Finally, some just don’t consider eBay as they used to, they just don’t think that eBay is bringing any innovation to their work anymore. People, especially sellers have become less impressed.
Sources:
http://www.webpronews.com/top-10-frustrations-for-ebay-sellers-2009-01
http://bits.blogs.nytimes.com/2007/12/17/the-depth-of-ebays-problems-1-disappointed-buyers/
Image Source: http://www.e-commercefacts.com/news/2012/01/ebay-calmly-seeking-paypa/index.xml