This is a repost of my reply on Jonathan Bickford’s blog titled, “Apple CEO apologizes to consumers, recommends competitors software.”
Apple, acting on pride, really seemed to shoot themselves in the foot by releasing their highly anticipated phone with a less than ideal map application in an attempt to leave Google out of the picture. Despite the tension of the competition between the two giants, I feel that by removing the Google Map app, Apple has weighed their pride over the satisfaction of their customers; Cooks public apology and recommendation goes to show for that. It might just be also one of the worst times to show a weakness in their products as other smartphone competitors are gaining market shares left, right, and center.
I’m interested to see how Apple’s popularity fairs in amidst all of this.