After their third championship season in a row, The Vancouver Canadians, out of 170 teams, were just awarded the John H. Johnson President’s Trophy, Minor League Baseball’s top honour, awarded to the best overall franchise of the season. As I have been part of the organization for the past three years, I have come to realize that the recent success of the team can be directly correlated to the large value the management staff they places on the happiness of their employees. They truly make sure that all their employees enjoy working there, by providing discounts on food, free family tickets to every game and truly creating an atmosphere of positivity, where everyone knows your name.
And as we have seen in the success of companies like Zappos or Google, is that satisfied employees results in satisfied customers, which correlates directly with the teams value proposition. As the caliber of baseball is only Single A, the stadium aims to create a memorable experience for customers, so that they will return despite the record of the team. The organization’s core set of values by which they manage their staff, is the definite cause of the their recent success, making it a wonderful experience working there.
Photo Credit: Straight.com
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