Benoit must be careful in making his selection of a LMS, as “online LMS have the potential to affect the core business of teaching and learning in unanticipated ways.” (Coates, James, & Baldwin, 2005) He must first have a framework of hisonline course; considering whether to offer the course asynchronously or synchronously, how to go about embedding both formative and summative assessments, and logistical considerations such as registering users, managing activities, etc.
Benoit must also consider the level of student engagement afforded by his choice of LMS. A system that has limited forms of student interaction will be less robust than one featuring discussion boards, interactive chats, and other engagement tools.
If I was in Benoit’s shoes, the most important question that I would ask myself is: How can I best meet the needs of my learners? This question is crucial because without meeting the learners’ needs, the course cannot be successful. Benoit must spend significant time researching the features of each LMS to determine what matches his comfort level in terms of pedagogy and assessment techniques. A LMS that does not align with his professional practices will result in significant time spent learning the system and changing his practice to match the limitations of the system. As Coates, James, and Baldwin found, the choice of LMS will have consequences that may change the teacher’s behaviours (p. 27) Benoit will still have to spend time marking and giving feedback on his students’ work, as the course is a writing course.
The fact that WebCT is officially supported by the university lends itself to be the natural choice, but with support limited to official channels, speed of access to these supports appears to be an issue. Having Moodle operated by the Faculty lends itself to more informal tech supports. A simple walk down the hall to a colleague could resolve an issue in minutes. However, new issues that arise could be problematic if they have not been experienced by others in the past. Even so, there is a vast wealth of knowledge online regarding both LMS, so Benoit should have a reasonable ability to resolve his issues with a little legwork.
I expect that Benoit would take approximately 4 weeks to come to a detailed and educated decision about his LMS choice. A minimum of one week would be required to fully examine each system, testing previously developed courses on each system and reflecting on how well each system aligns with his professional practice. I would expect Benoit to spend at least a week to reflect on each system and one final week to test out new thoughts and new ideas generated from his reflections.
Personally, if I were in Benoit’s shoes I would choose Moodle. The local level of expertise in the faculty coupled with the massive amount of online, informal support seems like the better option to me.