Declining sales and apple were two things not many expected would be in the same sentence. However, 2016 is full of surprises. Apple for the first time in 5 years is experiencing a decline in sales and thus has decided to increase their focus in their services industry.
The revenues from their online services such as iCloud, App Store, etc. rose by 24% and thus this decision makes sense. It is very difficult to create new products with new features in the cutthroat Mobile Phone industry where the competitors are rising. Google just released a new phone, Pixel, which may be one of the many reasons Apple is experiencing a decline in sales along with other smaller companies coming up with new models too.
Apple’s loyal customers however will make this transition relatively easy due to their support. In a way, Apple’s loyal customers, through the word of mouth, could raise awareness further by spreading the word about how much they are enjoying their services and thus could act like a method of marketing their product. Apple’s good brand image also play a role in attracting new customers and thus their services could end up turning into a very successful and stable revenue stream.
Apple should also pay attention to expanding their content business. Trends show that people are shifting from Cable Television to online streaming more than ever. This is a huge opportunity for Apple, however may not necessarily be easy due to Netflix. Netflix dominates the online streaming industry and has been for years. Apple could try creating content and streaming shows that Netflix doesn’t, to start with and could develop this product more throughout the years.
In conclusion, Apple’s decision to putting more emphasis on their services industry is a very smart choice in order to generate more profits. Through innovative ways and good marketing, Apple can successfully expand their services.
Bibliography:
-
(n.d.). Retrieved October 31, 2016, from https://www.ft.com/content/68e80a44-9b28-11e6-b8c6-568a43813464