One of Maria Starko’s blogs conveys how machines are replacing people in many industries. Specifically, Eatsa Restaurant allows people to have a meal without the necessity of having to engage with a single employee. This is supposed to be a Point of Difference for the company, but is it really? Or is it just a simple way to cut costs?

In my opinion, Eatsa will leave customers without the experience that a typical restaurant has to offer. The restaurant business revolves around ambiance – the mood or atmosphere of a place, and often people are an essential component to a good atmosphere. Yes, this approach is different and may attract customers because it is unusual, but does this really add value to the company? Technological advancements have allowed people to be replaced by machines, which makes it difficult for certain employees to keep their jobs. Some think this advance in technology will give companies the ability to cut costs with efficiency and ease, however the economy is in for a rude awakening. Typically, simple tasked jobs are easily replaced by machines, but it is these jobs that many people rely on to survive. The prestigious positions of CEO, CFO, etc. are not easily replaced and very few people hold these positions in companies. A new source of competition has arrived – will people let technology prevent economic opportunity?

Sources: https://blogs.ubc.ca/mariastarko/2015/10/01/man-vs-machine-is-innovation-always-better/

Photo: http://www.giantfreakinrobot.com/wp-content/uploads/2012/03/homer-robot.jpg