Blog Post 9:Response to Michael Sky’s Blog about Starbucks Organizational Culture

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In response to Michael’s blog,he relates to the organizational culture of Starbucks and how Starbucks transforms the rules within the company and promotes a happier and more comfortable working conditions for employees.

As Michael has mentioned,Starbucks allows for  greater self expression of workers,provides them with free snacks for every shift,and creates a more relaxed and inclusive working environment.This is of great significance in business world because it shapes the image of Starbucks as a responsible company who treats its employees in the best possible way and offers satisfactory service to consumers.

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It reminds me of the similar case of Zappos we discussed in class 19.Organizational culture is undoubtedly the shared value and belief within a company and affects the way we make decisions and overcome obstacles.The core value of both company’s organizational culture is “happiness”.Zappos encourages positive team spirit,gives free medical and dental care to employees,and tries best to give  every worker a sense of belongings.Those rules benefit the whole company in a long run.Firstly,job satisfaction of employees increases and the turnover rate goes down.Also,a positive impression of consumers does help in boosting sales because one of the factors consumers will consider when they are purchasing is organization culture.Last but not least,positive organizational culture can serve as  sustainable competitive advantage.

Link:

https://blogs.ubc.ca/michaelsky/

http://humanresources.about.com/od/organizationalculture/a/how-zappos-reinforces-its-company-culture.htm

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