Category Archives: 05: Primary Care Provider

New West Family Place

The dental hygienist is an important member of the interprofesisonal health team for families. It is important to educate our clients for their own oral health, but also to educate them as a parent for the health of their children’s mouths. In my third year community rotation, my group visited New West Family Place (NWFP). NWFP provides support and resources for families with children up to age 5, and also serves as a drop-in daycare centre where the parents and children can play. NWFP also offers Parent Education Programs, where individuals are invited to speak on several topics, to help educate parents.

We were able to visit NWFP with the goal of raising oral health awareness for the entire family. At this site, we created lessons aimed at educating parents or caregivers of children under five years old. Our topics included nutrition and its impact on oral health, how to access dental services and when it is appropriate to do so for children, and lastly, oral self-care for all family members. We emphasized many issues that parents with young children may face, including baby bottle rot and early childhood caries, teething, as well as any questions that these parents had for dental professionals.

The experience was eye-opening, as I had not previously worked with a family as my “client”. It is important to realize that a client is not always one individual, and to recognize the impact of educating a parent for their own oral health, and for their children. We learned that raising oral health awareness and knowledge of one family member has the potential to improve the oral health of the entire family.

Union Gospel Mission

For the second semester of my fourth year, I had my second community rotation at The Orchard, a housing complex that is sustained by the Union Gospel Mission (UGM). Much like my rotation at Broadway Pentecostal Lodge, the goal of the rotation is to provide debridement services as well as health promotion and promoting self-care to individuals in this community. UBC provides three chairs and two dental units for the four UBC dental hygiene students to provide treatment. Clients are recruited by advertising to those who live in the housing complexes, as well as the UGM Welcome Centre.

Calculus removed from a man who has not seen a dental professional for 10+ years.

A stark difference between the two sites, however, is the population that we are serving. UGM provides services for low-income individuals and families, as well as immigrants and refugees. The people who access help from UGM vary greatly in terms of demographics, ethnic and cultural background, and also in terms if their oral health needs. Many of those who sought care at UGM had not seen a dental professional for many years, and some had never seen a dental professional before. It is evident that there is a great need for dental hygiene services within this population, as many people are eager and willing to seek treatment at this community site.

During this rotation, there were many clinical challenges due to the setting that our “clinic” took place, as well as a language barrier between the dental hygiene students and a majority of the clients. However, we were able to provide dental hygiene treatment to a number of individuals in need, and in turn, learned a lot about cultural competency as well as honed our clinical skills in order to provide efficient and effective dental hygiene care.

Broadway Pentecostal Lodge

Broadway Pentecostal Lodge (BPL) was the community site that I visited in my first semester of my fourth year. The services we provided included intra- and extra-oral examinations, debridement, fluoride application, and denture care.

At Broadway Pentecostal Lodge, there was a steep learning curve for myself and my teammates, as we had limited experience providing dental hygiene services in a long term care facility. The population at BPL is quite specific, and as such, is very different from what we commonly see at the UBC clinic. We provide services to elders who commonly have a variety of illnesses and conditions and related medications, and many who have behavioural or physical disabilities.

In addition, the setting is unusual to us, as we provide care in the elder’s beds or wheelchairs with neck support – much different than the ergonomically-friendly chairs we are used to at UBC! However, despite these challenges, our site facilitator, Susan, was an incredible resource for us as she has a wealth of knowledge and experience working in long term care facilities.

I learned a lot from my rotation at BPL, not only about implementing care for elders, but also how to communicate with elders and other health professionals, increased my ability to use paper charts, learned the barriers and difficulties associated with running a practice in residential care, and also gained knowledge on the population and their specific needs.

ADPIE Client

During the first semester of my fourth year, the main clinical examination was the Process of Care or “ADPIE” assessment. The client chosen as the ADPIE had to meet a few criteria, including being P3/P4 perio status, requirement of images to supplement assessments, and requirement of local anesthesia in minimum of one area for debridement.

The client I had chosen was a P4 client who had not seen a dental professional for two years prior to seeking treatment at UBC.

She is a 72 year old woman who presented with controlled high cholesterol and hypothyroidism. At initial assessments, her periodontal pockets ranged from 5mm-8mm.

Radiographs revealed generalized horizontal bone loss and areas of vertical bone loss, and mobility in several areas, notably 18.

Treatment plans involved full mouth debridement using local anesthetic, stain removal, and fluoride application. Promoting self care was emphasized with this client as she was willing to make the necessary changes to improve her oral health, but did not have the knowledge to do so. Lessons emphasized cleaning specific “tough” areas in the mouth, such as the class II-III furcations on 18 and the 44-47 bridge, as well as generalized oral health instruction on flossing and brushing techniques.

Overall, this client proved to be a challenge for me. Although I felt competent in my clinical skills, there was much to be learned from this client. I was able to gain confidence and experience with providing local anesthesia for debridement for this client as it was required for the majority of the dentition, and it was especially challenging as she had irregular anatomy. Due to the recession, furcations, deep pocketing, and other issues present, I learned to use a variety of instruments that I previously did not feel confident in using. I was able to finish the appointments in less time than I had planned for because of these skills I had gained. In addition, I was able to build rapport and trust with this client, despite an existing language barrier and the client’s low oral health literacy.

I was very pleased to see many improvements in the client at the re-evaluation and recall assessments. There was a reduction in plaque accumulation, BOP, and pocketing. She had become confident in her oral hygiene practices and it was evident that she had made a conscious effort to improve her oral health. As much as I was glad for her oral health successes, I am even more so grateful for how she helped me as improve as a clinician.