By this point in time, most people are familiar with the Volkswagen emissions scandal. Unethical and illegal business practices by one of the largest car manufacturers in the world, Volkswagen, resulted in numerous complaints, lawsuits, and fines against the German company. To date, Volkswagen “has paid out more than $20 billion to buy back or repair cars and pay criminal and civil fines and legal settlements related to the scandal.”
That astounding number, $20 billion, helps to highlight how damaging unethical and illegal business practices can be to companies. Contrastingly, that number also strongly emphasizes the importance of conducting business legally, ethically, and fairly. In this situation, one of the criterion for making ethical choices, the utilitarian criterion, was ignored; the company decided that profits for the company and its shareholders were more important than the millions of lives that were impacted by the above-regulation levels of pollution and emissions produced by their vehicles.
Scandals and unethical business conduction are not uncommon in the business world. Many companies in the past and present such as Enron, Wells Fargo, and Volkswagen have done unethical things for the sake of profit and corporate gain. In the case of Enron, the decisions made and the practices exercised by executives and employees of the firm resulted in the company’s bankruptcy back in 2001. As well, multiple high-profile individuals within the company were fined or jailed for their participation in the scandal. These cases of deception and shady business raise the question: Why do business do these things? Of course, the obvious answer is profits and financial gain. But beyond profits, what causes companies to do things even knowing that they’re morally wrong or illegal?
The answer is ethical work climate. The ethical work climate of a company, an extension of the firm’s organizational culture, establishes what actions or decisions are considered “right” or “wrong” within the company. In the cases of Enron and Volkswagen, their ethical work climates blurred the distinction between “right” and “wrong”, leading many people within both companies to disregard the moral implications and impacts of their decisions. Their punishments, however, are messages to companies saying that unethical business does not pay off.
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