Monthly Archives: October 2014

BUY-ONE-GIVE-ONE Model-How it Works

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TOMS logo

I must admit for the past 18 years of my life, I never associated shared value with a profitable business. To me, it just seemed like they were two very opposing ideas-one was interested in creating social impact, while the other was interested in the $$$. In other words, either you’re a charity, or you’re not. As embarrassing as that ignorant confession sounds, I now realize how the two are related.

I looked into Toms, and their BUY-ONE-GIVE-ONE business model. I wanted to know how the company can stay profitable while still donating shoes to those in need. The most memorable and interesting facts I learned out of Marquis and Park’s “Inside the Buy-One-Give-One Model” was that such business model is mostly implemented in the fashion/apparel industry. They suggest that the reason for this is because the social impact is easier to understand and countable. In turn, this is easier to market to the consumers. In order to pay off the donated items, companies either raise prices or make cheaper variation models to donate. The following chart shows how their business models work:

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Marquis and Park also point out that while such model was once a effective differentiation strategy, larger corporations are now beginning to incorporate this model which can drop the marketing impact of using the model for differentiation purposes. Despite this, I feel like this model is a nice blend of being sustainable and profitable. I hope that one day I will be able to run a business like this too.

The original report can be found here.

In Response to “Marketing in a Digital Age” by Stella Cho

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Stella, a fellow classmate, has commented on The Globe and Mail’s “Twitter Conversation More Important than Blatant Advertising”. She has commented that in such digital age, comments on Twitter, Youtube, or Facebook about certain brands can make more of an impact than the advertisements the companies release.

As a person who readily uses Facebook and Youtube, I couldn’t agree with Stella and The Globe and Mail more that social media has now become such a large part of our lives that, if the brand fails to impress us on these media outlets, it fails the business.

With that said, I would also like to add that with social media, anyone can be an entrepreneur. “Beauty Gurus”, as Stella has pointed out, are now on YouTube reviewing cosmetics products. I’d like to add that, not only are they reviewing products, they’re also starting to create their own line, and promoting their brands on YouTube. A great example of this is beauty guru Michelle Phan. Michelle Phan started out on YouTube by giving makeup tutorials, and frequent reviews on what cosmetic brands she prefers to use. With now more than 7 million subscribers on YouTube, she launched her own line called “Em”.

What was interesting about her marketing strategy was that she used Emotional marketing to try and appeal to her subscribers. She made a 10 minute video in which she repeated reinforced that the brand name “Em” comes from the reflection of “Me” and that the “Me” was made by the subscribers’ support. She knows that YouTube provides a medium in which her and her subscribers (aka her customers) can relate in a very close and personal way. Hence, she used this to market her own product. Very smoothly too.

Both Stella and The Globe and Mail are right. Businesses now must understand Social Media to reach its target market.

Stella’s blog post can be found here.

How External Opportunities can Help Companies like India Airlines

“Small City Routes Hold Big Potential for India Airlines” by Reuters has reported that small cities in India, such as Patna has seen growing demand for airplanes as more people are now travelling.

One surprising point Reuters has made in this article is that airlines companies are now seeing more revenues coming from routes going to and from smaller cities than the typical  Mumbai-Delhi route. This reminded me of a previous article I read on Entrepreneur.com, about the barriers to entry of starting a new airlines. The article stated that although investors are very interested in starting new airline companies (because there is potential for huge revenues), it is also a very risky business as all the existing airlines dominate spots in airports of major cities. As a result, start up airlines companies can only look for opportunities to fly in smaller cities.

The Entrepreneur.com article made it seem as though it was a challenge/significant disadvantage to start up airlines. However in this article, I was able to gain new perspective that in a country such as India, the growing economy may give opportunities for companies to gain more profit in smaller cities. Since the middle class is growing in smaller cities such as Putna, flying in smaller cities is no longer a disadvantage for airlines companies. Rather, it is a great opportunity for them to expand their business further.

The India Airlines case was a very good example of how a perceived disadvantage can become an opportunity due to external changes.

The original article can be found here.