Tag Archives: comm292

Group Dynamics

During this semester, we took organizational behavior and put it to the test. With our small group setting as our organization, we worked together for three months. With Professor Wayne Rawcliffe’s guidance, we had a meeting solely for the purpose of getting to know each other better. We didn’t talk about homework, school, or work. It was purely about understanding them and listening to their life story. With the conclusion of our first team meeting, I believe that our group took a step in the right direction.

As time went on and we constructed a contract to solidify the do’s and the don’ts of the group, we started on our first assignment and began our journey through the five-stage model of group development. By constructing the contract and having our introductory meeting, we had completed the forming stage and moved onto the storming stage. A stage in which we clarified individual roles, responsibilities and got a general feel of how each person worked. Although there were some bumps along the way, I think our group performed well together and we were able to finish the assignment promptly and efficiently. Nevertheless, we went over the issues that appeared during the duration of the project in class and resolved any lasting doubt. By committing time to resolve any potential conflicts, we moved on from the storming stage and to the norming stage.

With the first assignment under our belts, we were introduced to another assignment, one that would account for 30% of our grade. Having everyone understand the importance of this assignment was integral to our group’s performance, so to see that everyone saw this as important made tackling the assignment so much easier. With everyone understanding each other’s strengths, weaknesses, responsibilities, and roles, we were able seamlessly move from the norming stage to the performing stage. Throughout the assignment, because of the free flow of information, I sensed a gradual shift of attitude which made me really appreciate my group. I could feel the lowering of walls as everyone acknowledged each other not as team mates but as friends. It was at this moment that I knew that once we completed this assignment, we would have reached the fifth and final stage, adjourning.

Diversity

Trump’s recent executive order to ban residents of seven predominately Muslim countries from entering the United States made me remember the importance of diversity. In the age in which people are migrating to different countries, the ability to accept the cultures they bring over is important. In Kathy Gao’s blog “Proactive for Diversity- and why it is necessary in today’s world: PART II” she talks about how diversity is not just ethnical or gender based, it encompasses much more than that. She drew examples from her Comm292 group in which there were members from four culturally different countries.

The reason I believe understanding cultures and being culturally diverse is important is because of the benefits they bring to society. Good ideas aren’t limited to one specific region and if we confine ourselves to this scope of thinking, many ideas that were created in recent decades would never have been produced. Personally, I find it extremely interesting on how the more developed countries of the world are very ethnically and culturally diverse while those with less diversity are not as developed. This may be a mere coincidence but there must be some merit behind this association.

I believe organizations are encouraging diversity because of this valuable exchange of ideas. However, with this influx of diversity comes the importance of acceptance. If people are unaccepting of different cultures and alienate people who have values that don’t align with their own, I believe they are also hindering the exchange of ideas. This issue can be seen right now with hundreds of people condemning the executive ban Donald Trump has imposed. I believe diversity is integral to the growth of humanity and without this open and friendly exchange of ideas, we are limiting ourselves .

 

 

Work was Fun

It’s relatively rare for
someone to say that they like their job. All too often nowadays, we hear people complain how their job is stressful, unfulfilling, and just plain boring. While work may be boring and unfulfilling for some, there are some individuals who enjoy their jobs. One of these individuals was Takeshi Kimura, who shared his thoughts about his job in his blog “Day in the Life of a Grocery Store Employee”. In his blog, Takeshi talked about extrinsic and intrinsic motivators and how they influenced his attitude towards work.

Although working at Zara was stressful, it was fulfilling and very enjoyable. I woke up excited to meet my fellow coworkers and accomplish the tasks that lay ahead. The reason I was excited to go to work was probably due to the strong extrinsic and intrinsic motivators. I made a good hourly wage, got bonuses when my department did well, and handled managerial duties which proved to be a good challenge. Furthermore, there were opportunities for advancement. These motivators were the reason why I continued to work hard even after my promotion. I saw the impact I had at the store and was personally invested in making the store a better work environment. However, these motivators were only made available to managers. As sales associates, there really wasn’t much to motivate them. There was no bonus, and no personal satisfaction while working. It was only until I became a part of the management team did I understand why most managers have the “Theory X” mindset. This theory, as explained in chapter 4 of the textbook, states that employees are inclined to dislike work. This was true for my workplace because of our astronomically high rate of turnover.

While I do believe employees who enjoy work produce better, it is sometimes hard to give employees the motivators they need to enjoy work. I believe that motivators come at a cost for businesses and that is the reason why they might be hesitant with providing their employees the motivators they want.

Sources:

Puri, A. (2017). We Have All Been Pronouncing ‘Zara’ Wrong This Whole Time. www.mensxp.com. Retrieved 6 February 2017, from http://www.mensxp.com/fashion/style-trends/29363-we-have-all-been-pronouncing-zara-wrong-this-whole-time.html

Is Trump an Effective Leader?

Trump. The man who since January 20th 2017, became the president of the most powerful nation in the world. While his policies are up for debate, what I want to know is whether or not he’s an effective leader. Through the span of a few short days, Trump has blocked immigrants of seven countries from entering the United States, blocked funding for abortion, withdrew from the Trans-Pacific Partnership trade deal, and encouraged the construction of two pipelines. There is no denying that he’s accomplished a lot in the past few days. However, whether or not it will bring positive change is up for debate.

Nevertheless, does all this change make Trump an effective leader? In my opinion, I don’t believe that he’s an effective leader that will be able to manage the country well. In an opinion article, “With Donald Trump, the word ‘lie’ finally enters the mainstream media lexicon” Neil Macdonald argues that President Trump employs falsehoods on a level never seen before. In class, we talked about how organizational behavior is a field of study that investigates the impact of individuals, groups, and structure on behavior within organizations. So, to say a country is one large organization isn’t blowing things out of proportion in my opinion. Now, the reason why I don’t believe Trump is going to be an effective leader is because he ‘lies’. In chapter six of my organizational behavior textbook, there’s a section in which it talks about the importance of trust. Without the climate of trust, a team (the government) will not be able perform well.

Republican presidential candidate Donald Trump speaks to supporters as he takes the stage for a campaign event in Dallas, Monday, Sept. 14, 2015. (AP Photo/LM Otero)

Additionally, while he has been able to accomplish a lot as of now, I don’t think the American people will follow a leader who is an untrustworthy role model. By lying, not only has he harmed his administration, he has also harmed the very people who put him in office. The United States is just a blown-up version of an organization. And it is now Trump’s duty as president of the organization to lead the people effectively and justly.

Sources:

With Donald Trump, the word ‘lie’ finally enters the mainstream media lexicon: Opinion. (2017). CBC News. Retrieved 29 January 2017, from http://www.cbc.ca/news/opinion/donald-trump-lies-1.3955331

Prokop, A. (2017). Trump has been president for a week. Here’s what he’s done so far.. Vox. Retrieved 29 January 2017, from http://www.vox.com/policy-and-politics/2017/1/27/14370594/donald-trump-policies-accomplishments-achievements

Gauthier, B. (2017). Report: Donald Trump broke Cuba embargo, knowingly conducted illegal business in Communist country. Salon. Retrieved 29 January 2017, from http://www.salon.com/2016/09/29/report-donald-trump-broke-cuba-embargo-knowingly-conducted-illegal-business-in-communist-country/

Kitchen Nightmares

During my very unproductive winter break, I became super engrossed in a TV series called “Kitchen Nightmares”. It’s a show hosted by Gordan Ramsey in which he travels around the country to help dysfunctional restaurants get back afloat. While most restaurant owners were open to constructive criticism, there were a certain few who were not capable of accepting the fact that their business was not doing well.

While watching the show, it occurred to me that the main reason the restaurants were dysfunctional was because of the lack of motivation among the employees. Employees of dysfunctional restaurants said that there was no incentive to work hard and that the only reason they worked there was because of the pay. After reading the textbook and going to class, I found that there were actually different ways to motivate your employees and increase productivity. A perfect theory that applies to the situation is the “Motivation-Hygiene Theory” which was proposed by psychologist Frederick Herzberg. The theory basically states that intrinsic factors are related to job satisfaction and extrinsic factors are relate to dissatisfaction.

When I applied this theory to “Kitchen Nightmares”, I was able to see the fundamental reason why people weren’t motivated. They were under-payed, poorly treated, and were on bad terms with their manager. These extrinsic factors caused widespread dissatisfaction which led to poor performance and/or quitting. After identifying key performance issues, Gordan Ramsey made a set of changes to the restaurants in order for them to get back on track. Looking back in retrospect, I realized that the changes he made were in actuality all extrinsic factors. These changes, although helped mitigate the dissatisfaction among employees, was a huge step towards the right direction. Furthermore, at the end of each episode, viewers were shown the state of the restaurants a few months after the changes. Those which stuck to the changes saw their fortunes turn for the better while those who couldn’t accept the change sunk back into obscurity.

“Kitchen Nightmares” is a perfect example of how motivation can make or break an organization.

Sources:

TV Detail – fanart.tv. (2017). fanart.tv. Retrieved 29 January 2017, from https://fanart.tv/series/80552/kitchen-nightmares/

Rajon Rondo and the Dallas Mavericks

Sports teams are a perfect example of a group working together to try and achieve a common goal. With each new season, new players come into the lineup and the team has to go through the five stages of “Forming, norming, storming, performing and adjourning”. In order for a team to compete as one cohesive group, all players on the team need to understand their roles and place on the team. Furthermore, management needs to be able to settle any potential player disputes while maintaining the group dynamics.

Rajon Rondo is a perfect example of how a player can affect the whole group. Rajon Rondo is a gifted point guard who distributes the ball exceptionally well. And when he’s on top of his game, he’s a force to be reckoned with. However, his on-court and off-court behavior led him to be alienated by his team and as a result, traded the next offseason. During Rajon Rondo’s season with the Dallas Mavericks, he constantly clashed with management and demonstrated poor behavior. Personally, I feel that Rajon Rondo didn’t know his role on the team. This, on top with his poor behavior caused him to storm with the talented team that he was on. So, while the individual talents of each player are amazing, they weren’t able to work as one cohesive group during games. This was indicated through the Dallas Mavericks’ record in the league in which they are were surprisingly placed 8th out of 15 in the highly competitive western conference. However, the Mavericks were defeated by the San Antonio Spurs in the first round. Furthermore, Rajon Rondo was benched numerous times during the critical situations because of his inability to listen to the coach. So, in conclusion, while individual talents are important to the success of a group, the ability to work together is what matters most.

Sources:

Alsher, J. (2015). NBA: How the Dallas Mavericks Fell Apart. The Cheat Sheet. Retrieved 29 January 2017, from http://www.cheatsheet.com/sports/how-the-dallas-mavericks-fell-apart.html/?a=viewall