Reflection – Communication Tools Assignment
by Cathy Jung ~ June 22nd, 2009. Filed under: Module 3.In completing the Communication Tools assignment, I was considered how the audience would take react to the communication tools used. As the LMS is a new tool to the workplace learning, the employees would still be on a learning curve and undoubtedly nervous and even anxious about what the LMS offers and how it will differ from the traditional classroom instructor led training they are used to. As such, I chose to utilize two very basic forms of communication tools, the discussion forum and chat room. These two tools would not be too far of a technological stretch for a “non-techie” group of employees to learn to use rapidly. The discussion forum for posts is very similar to typing in a Word document or email and the chat feature is widely used forums such msn messenger. My thoughts are that to ease the employees into the adopting and using the LMS. If you bombard them with all the features for asynchronous and synchronous communication within one course, this would be too much. My approach is to offer it is small doses, starting off with the easiest-to-use tools. In the subsequent courses offered on the LMS, my intention would then be to expose the employees to another form, such as the wiki function for collaboration.