After reading Ten Reasons Small Businesses Fail to Grow on the New York Time’s Business Day blog. I would like to expand on point #5 which states that small businesses fail to grow due to a lack of technology. Information technology is a big part 0f almost all businesses now days, whether we like it or not. Even if technology is being used by a business it may not be made of use in the most profitable way. Survey results presented to our Comm 101 class found that less than 8% of an IT budget on initiative creates value for the entreprise. To get the most out of technology businesses must first understand the requirements of their markets. Once these are identified a strategy can be developed. Businesses must be able to use technology to get the most accurate update results to gain profit for their business. Technology should be used in a way where information is gathered and shared. If it is so straight ofrward though, where do businesses go wrong? Why do companies like Kodak flunk when technology is put into play? What do you think is the number one mistake small businesses make with technology?

Old Mutual, the largest life assurance company in South Africa recently announced it’s plans to go direct with a limited selection of products according this Business Times article. This move would activate the double margin effect by eliminating a broker or agent middle man and having the customer purchase their plan direct from the company via phone or the web. Their are many advantages for Old Mutual when it comes to going direct. A big advantage is customization. When the company deals directly with consumers they are better able to tailor their products to the customer’s exact needs. This is especially important given that Old Mutual operates in the market of wealth management plans. Other benefits for the company include lower costs, better consumer information and better transaction management.

Going direct isn’t all good news. Old Mutual laid off over 10,000 brokers and agents who are no longer needed do do their jobs. So although going direct may prove to be beneficial for Old Mutual, every silver lining does indeed have a cloud. Do you think going direct is the best plan for Old Mutual? Do the benefits really outweigh those of a traditional broker/agent system?

In response to fellow Comm 101 classmate Wil Fred Loh’s blog post China’s Impact on the Global Economy I concur that the major economic slow down in China is something to be concerned about. Given that China plays a key role in the supply chain for many multinational companies this decreasing growth rate has potential to severely harm the global economy in the short term. However I do not think China’s economic problems will cause any lasting harm for the economies in other countries. China’s role as a main producer of goods can be easily replaced by a number of countries with more promising growth rates and economic standings. In the mean time, China’s economy will continue to suffer but ahould pick up by next year with GDP predicted to be up above 8% by 2013*. Perhaps the country will ride out this hard time and reenter the global market stronger than ever, just maybe with a few more competitors.

*Statistic from: http://www.theglobeandmail.com/globe-investor/as-chinas-growth-slows-north-american-markets-take-a-hit/article4597008/

While reading the Economist online I stumbled upon Gulliver’s Business Travel Blog and found an interesting post titled Business lounges in service stations: Petrol, chocolate and a sales meeting. It explores the business idea of multinational company Regus PLC (which provides serviced meetings areas/conference rooms/office space to business travellers worldwide) to set up business lounges in gas stations throughout the U.K. and France. While this is certainly an innovative idea for the company Gulliver questions the practicality of these “third place working environments”.

As a student yet to enter the workforce it is hard for me to give an educated opinion on this topic, but based on what I have observed in the business world I feel that these lounges would be a good idea. Given the high percentage of business people who commute in these cities everyday for work purposes I believe Regus has simply found a better way to zero in on their target market through strategies suc ha psychographic segmentation. Given the lack of external competition and the high demand for work space from consumers I believe that this will be a successful endeavour for Regus PLC.

After reading the blog post “Business-As-Usual” in Mexico? by fellow Comm 101 student Joey Luo my attention was drawn to the startlingly poor state of business ethics used within major corporations (such as Luo’s example of Walmart Mexico), particularly in underdeveloped countries. I disagree with Luo’s claims in this post that “it may be the way things are done in Mexico” and that the corporation should “consider ethical relativism.”

In my opinion ethics and morals for a company should be a universal part of it’s brand identity and not be dependent on geographical location and cultural norms. Behaviours such as bribery, unfair treatment of employees and breaking the law are inexcusable and should not be tolerated by such major companies, much less swept under the rug as it appears Walmart Mexico tried to do with this latest scandal. Luo’s blog post made me realize how easy it is for these corporations to engage in unethical business practices abroad. There needs to be a call for action here. If the corporations won’t hold their own employees accountable for their morally wrong actions, who will?

Recently I stopped by a local Starbucks on my way to class. On top of feeding my caffeine craving I also decided to pick up a bottle of water upon realizing I had left my own back in my dorm room. After paying and cracking open my bottle I read the packaging. The company, Ethos Water, claims to be on a mission to provide clean drinking water to children who do not have access to it. This made me question, is Ethos really the social entreprise it claims to be or is this just a clever marketing ploy?

Upon further investigation I realized that although Ethos indeed partners with the Starbucks Foundation and has provided more than $6 million dollars for water sanitation and hygiene programs this is a very small percentage of what the company could be doing. The company donates $0.05 from every bottle towards its charitable endeavours. Considering each 700ml bottle retail for close to $2.00 this is a puny percentage.

The main focus of Ethos is still to maximize profit for the company, while tugging at the heartstrings of consumers by donating a minimal amount to charity. My suggestion? If you are concerned about the lack of access to potable water for children bring your own bottle of water next time and donate that $2.00 directly to the charity.