I was recently introduced to the 0123 Japanese moving company by an article on Gabriel Chua’s blog, which describes the polite, quick and easy service that the company offers. Prior to taking Comm 101, my initial reaction as a consumer would’ve been to wonder whether a similar service was offered in Canada. However, now that I have been immersed in a business environment, the first emotion I experienced was one of awe for their operations. I knew that in order to maintain such an efficient business model, highly sophisticated operations must be in place to keep everything running smoothly.

One way that the company accomplishes this is through rigorous training of their staff to be considerate, careful and attentive throughout the entire process of cleaning, packing, transporting and unpacking. Their training goes past the basic skills to the philosophy of respect that is to guide their service. Another aspect of the company’s operations that enables it to uphold its incredible value proposition is the tools and equipment that are provided to the movers. These include protective covers for the walls to minimize damage throughout the moving process, customized materials to package each individual object, specialized moving vans and even fresh socks for each mover to wear as they unload the belongings into the new apartment! The 0123 moving company has proven how effective comprehensive business operations can be.