Tipping Point

Tipping Point Assignment: 

A Critical Case Study of the Shift from External Storage to Cloud Computing 

 A tipping point represents a moment when incremental changes lead to a significant and often irreversible shift. With the rapid growth of technology, changes occur often. The transition from external storage to the cloud represents a significant tipping point in technology. External storage devices, such as hard drives, USB flash drives, and external SSDs, have long been the primary means for individuals and organizations to store and manage their digital data. However, cloud computing and storage has greatly impacted this by offering valuable benefits over external storage.  

 What is cloud computing? “A widely used definition was issued by the National Institute of Standards and Technology (NIST), which defines cloud computing as “a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction” (Wolfschwenger et al., 2020).   

 It is challenging to pinpoint an exact date when USB storage definitively “gave way” to the cloud, as both methods continue to coexist and serve different purposes for users. “USB portable hard drives emerged onto the consumer market in the early 2000s as an alternative form of data storage to 3.5-inch floppy disks and CD-ROMs” (Kennedy and Wilken, 2016, p. 2). Whereas cloud storage as a concept evolved over time. The modern idea of cloud storage, where data is stored and accessed over the internet, began to take shape in the late 1990s and early 2000s. Companies like Amazon, Google, and others started offering cloud storage services in the early 2000s (Aaron & Roche, 2011). This is when it became more widely adopted by businesses and individuals due to advancements in internet connectivity, storage technologies, and the proliferation of digital data. “Growing rapidly in recent years, the cloud has become a critical part of the digital infrastructure of many businesses” (Law, 2023). It did take time for users, specifically educators, to feel comfortable using cloud storage. However, it is now a worldwide, 57-billion-dollar industry (Law, 2023). 

One of the key figures in the development of cloud computing, which includes cloud storage, is Joseph Carl Robnett Licklider, known as J.C.R. Licklider. Licklider was an American psychologist and computer scientist who played a crucial role in the development of ARPANET, the precursor to the internet (Nemenyi, 2019). He envisioned a future in which computers would be interconnected and users could access programs and data from anywhere. His vision laid the foundation for cloud computing and cloud storage as we know them today. Nemenyi also writes that it was Licklider along with others who “would transform the digital computer from the solitary monolithic calculator that it had been from von Neumann’s invention into the graphical, interactive, windowed, mouse-driven, multi-purpose, hyperlinked and internetworked computer that we know today” (Nemenyi, 2019, p.12). While cloud storage has evolved as a collaborative effort among many individuals and organizations, there isn’t a single individual who is most associated with creating cloud storage. Instead, it has been a collective effort driven by the technological advancements and innovations of the broader tech industry. 

 External storage lost ground to cloud computing in education technology because of the many benefits it provides students and educators. Cloud computing platforms, such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), provide users with virtualized storage resources that can be accessed from anywhere with an internet connection. This shift to cloud-based storage provides benefits such as accessibility and convenience, allowing users to access their data from anywhere with reliable internet, and increases ease of collaboration and sharing. 

 The shift from using external to online storage in education can be largely attributed to the Internet’s transformative impact on how we access, store, and share information. As the internet has grown, teachers have had to evolve and change to meet the demands of a digitally connected world. They have had to adapt their teaching methods to incorporate digital tools and resources, such as online learning platforms, educational apps, and multimedia content, to enhance student engagement and learning outcomes. Additionally, teachers have had to develop new skills and competencies, such as digital literacy and the ability to evaluate online information, to effectively navigate the vast amount of information available on the internet. The internet is a powerful platform that has changed how people interact with each other and access information. As educators have embraced the internet, they have specifically had to explore ways to store files, synchronize files, create new documents, and collaborate. This has all been possible because of cloud computing. The main causes and catalysts of the transition from traditional external storage solutions to cloud computing can be attributed to its many benefits in regard to sustainability, attention, global health, and digital labour.  

 The shift from costly and disposable USB portable hard drives to cloud-based storage reflects a growing emphasis on sustainability in technology usage. “As our participants attest, since USB portable hard drives came onto the market, they have transitioned from being costly luxury items to becoming disposable, throwaway items” (Kennedy and Wilken, 2016, p. 4). However, it should be noted there are still environmental concerns when it comes to cloud computing. “Far from saving energy, our AI-enabled workplace future uses more energy than ever before, a challenge the tech industry rapidly needs to assess and consider in the years ahead” (Mills, 2020).  Sustainability involves not just environmental considerations, but also the responsible use of resources. “IT staff of organizations using public, or community cloud services face reduced maintenance and installation costs and efforts” (Wolfschwenger et al., 2020). This cost efficiency is important for educational institutions when deciding on resources. Finally, cloud scalability allows for large amounts of data. It does not rely on limited gigabytes but can sustain large data growth making it suitable for educational institutions, educators, and students. 

 Today people’s attention is pulled in so many directions that where they choose to allocate their time is valuable. As Citton (2017) discusses, the attention economy is one where the most valuable resource is attention, and businesses, platforms, and people need to compete for this resource. By streamlining access to data, reducing time spent searching for files, and enabling efficient collaboration, cloud computing as a storage solution aligns with the principles of the attention economy. It increases speed, holds attention and has therefore gained popularity. The desire for this flexible and collaborative storage option is now preferred by both students and teachers. However, it should be noted that value is based on perception, and something is valuable when someone deems it so. For example, the value of the USB is low until sentimental value (photos or data) is stored on them (Kennedy and Wilken, 2016). Both the external storage as well as the cloud are invaluable if no one gives them attention or utilizes them. Due to the educational landscape where youth and educators effectively multitask and desire efficiency, attention is being given to cloud storage and services overtaking external storage.  

 The cloud also allows for more collaboration between educators and students, reducing the amount of digital labour by streamlining tasks and enhancing productivity. “Many of today’s applications are web-based and accessible via the Internet so that educators and learners can use them without the need to install a specific program or go to a specific place” (Wolfschwenger et al., 2020). Educators instead choose the ability to store files remotely, in online cloud storage services making it easier to work on documents and resources both in and out of the classroom, ultimately reducing digital labour. 

Cloud computing enables file synchronization, which ensures that the most up-to-date version of a file is available across all devices. This is particularly useful for educators who work on multiple devices or collaborate with others, as it helps to prevent version control issues. Cloud-based productivity tools, such as Microsoft 365, allow multiple users to work on the same document simultaneously, making it easier for educators to collaborate with colleagues and students. By utilizing these cloud technologies effectively, educators and students can optimize their work and enhance productivity, while minimizing the administrative labour associated with digital tools and resources. 

 Furthermore, the global health crisis, such as the COVID-19 pandemic, has underscored the significance of cloud computing and escalated this tipping point. Ensuring continuous access to online education and bridging the digital divide by providing equitable access to technology and resources, particularly for communities with limited IT infrastructure was essential and would not have been as effective through external storage devices. Communication of data between health care professionals, vaccine development, and disseminating educational resources to citizens would have been more laborious and inefficient. 

 However, there may be instances where “computing in a distributed cloud computing environment is subject to latencies when/where Internet connectivity is unreliable” (James & Weber, 2016, p. 110). This means if there is an outage, or users live in remote areas work can be interrupted, resulting in exclusion of some users. External storage offers physical control over data, portability, and offline access. This could contribute to a healthier society by utilizing external storage to distribute educational tools to those areas which are remote or inaccessible. Although external storage is not as collaborative, “security is always a concern, and some people feel their data and software are less safe and private in the cloud. One loses physical control over hardware in the cloud, leading to a sense of vulnerability to hackers” (James & Weber, 2016, p. 113). This would be especially true regarding health care and data in education however Covid was a great example where the dire circumstances and many benefits of the cloud outweighed these worries.

Cloud computing and storage has brought about significant changes in pedagogy by enabling new teaching and learning methods which enhance collaboration and communication, promoting personalized learning experiences, and providing access to a wealth of digital resources. “Education programs promoting the development of digital literacy are emerging all around the world and are being integrated into the curriculums on all educational levels, especially K-12” (Wolfschwenger et al., 2020).  

 As the digital part in teaching and learning grows, so does the need for reliable, cost-efficient and flexible tools. “Cloud computing platforms offer an outstanding opportunity to support and streamline the accessibility of such tools computing as a commodity and can be very helpful for the implementation of modern teaching and learning models that rely on the integration of digital media” (Wolfschwenger et al., 2020).  The educational landscape and needs of its users to synchronize, create, collaborate, and work efficiently explain why we have seen a tipping point where external storage has given way to cloud computing technology. 

 

Sources 

Aaron, L. S., & Roche, C. M. (2011). Teaching, Learning, and Collaborating in the Cloud: Applications of Cloud Computing for Educators in Post-Secondary Institutions. Journal of Educational Technology Systems40(2), 95- 111. https://doi.org/10.2190/ET.40.2.b 

Citton, Y. (2017). Introduction and conclusion: From attention economy to attention ecology. In Y. Citton, The ecology of attention. John Wiley & Sons. 

James, C. N., & Weber, J. (2016). Chapter 7—Cloud Computing in Education. In T. C. Vance, N. Merati, C. Yang, & M. Yuan (Eds.), Cloud Computing in Ocean and Atmospheric Sciences (pp. 107–119). Academic Press. https://doi.org/10.1016/B978-0-12-803192-6.00007-4 

Kennedy, J., & Wilken, R. (2016). Disposable technologies: The halfwayness of USB portable hard drives. Wi: Journal of Mobile Media10(1). 

Law, M. (2023, February 15). Top 10 biggest cloud providers in the world in 2023. https://technologymagazine.com/top10/top-10-biggest-cloud-providers-in-the-world-in-2023 

Mills, M. (2020, April 25). Our love of the cloud is making a green energy future impossible. TechCrunch. https://techcrunch.com/2020/04/25/our-love-of-the-cloud-is-making-a-green-energy-future-impossible/ 

Nemenyi, D. (2019). What is an internet? Norbert Wiener and the society of control (Unpublished doctoral dissertation). https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.etho… 

Wolfschwenger, P., Albaner, B., Kastner-Hauler, O., & Sabitzer, B. (2020). The Value of Cloud-Based Learning Environments for Digital Education. 2020 IEEE Frontiers in Education Conference (FIE), 1–5. https://doi.org/10.1109/FIE44824.2020.9274223 

 

 

 

IP 5 Global Health

IP 5: Global Health  

Global health creates a new starting point for the growth and future of educational technology. This is because global health shapes the way educational technology is developed and used, and vice versa. Technology provides educational resources across borders and geographical boundaries to those with the required technology. These tools include a vast array of information including public health data, sexual education, nutrition, research, and health care professional training. Ultimately, improving global health by providing essential information and education. Conversely, global health frequently shapes the creation of educational tools as they are often designed in response to a specific need. An example of this is the digital tool created by the University of Michigan students, aimed at educating people on different aspects of Malaria to help eradicate the disease (Magdalena, 2023). Additionally, we saw many examples of digital tools being created out of necessity during the COVID-19 pandemic. For instance, education apps such as Seesaw and Kahoot, the COVID mobile App allowing people to track their symptoms and find updated information, and Telehealth and digital doctors became common place. 

COVID-19 accelerated the integration of technology prompting educators to adapt to the changing circumstances and meet the evolving needs of learners. Educational technology has been instrumental in enabling remote learning, facilitating collaboration among students and educators, and providing access to educational resources amidst the disruptions caused by the pandemic. This global health event impacted education greatly, taught us valuable lessons, and proved there is still much to be learned.  

First, it emphasized that without health everything in life becomes secondary, urging a shift to a more holistic approach to learning where value is placed on not only academic outcomes, but physical, mental, and emotional well-being. Bennette’s (2020) article criticizes educators during the pandemic. I do agree with Bennette that there were areas that could be improved such as having more robust technology infrastructure (Bennette, 2020). However, the pandemic showed many educators are creative, resilient, and adaptable. Bennette overlooks the fact that teachers are notoriously overworked and provided limited resources. Not to mention, they themselves were navigating a global health crisis impacting their own safety and their families. I hope one lesson learned worldwide was that global health can be greatly supported and driven through educators. This accentuates the importance of valuing teachers and providing essential resources to ensure our future leaders and innovators are being supported.  

The pandemic also highlighted the importance of building adaptive and resilient education systems, educators, and students. This could be supported by teaching students in a variety of learning environments, implementing both group and individual work, and embracing innovation and technology. Access to technology plays a crucial role in providing accessible education globally. This is particularly significant for those regions with limited access to traditional education. However, as mentioned in the article “Technology can transform global health and education, but it’s no silver bullet,” by the University of Oxford (2019); technology implemented incorrectly will be ineffective and costly. However, “when technology is deployed thoughtfully and judicially, positive disruption on a large scale is entirely possible” (University of Oxford, 2019). This underscores the importance of integrating technology effectively to enhance global health outcomes. 

Amidst the pandemic, inequalities became even more evident as individuals with lower socioeconomic status found themselves further marginalized, experiencing unequal access to not only health care and vaccinations, but crucial student learning support. As Burgess and Sievertsen note, “there will likely be substantial disparities between families in the extent to which they can help their children learn” (Burgess & Sievertsen, 2020). These disparities are influenced by factors including parents’ work schedule, capacity to afford tutors, parental education, and access to technology. 

Communities who face greater challenges in accessing online learning resources were particularly disadvantaged. Addressing the digital divide and ensuring equitable access to technology and internet connectivity are critical for inclusive education and global health. “While digital technology undoubtedly enables communication, collaboration and online education, a more permanent shift to remote learning could exacerbate inequalities if adequate digital tools and technological options are not affordable or easily accessible” (COVIDEA, 2024). This is a lesson that governments and education policies need to address and prepare for in case of another global pandemic. 

Another important lesson acquired post pandemic is the re-evaluation of the metrics used to evaluate a ‘good’ student to include diverse learners. As Boys (2021) highlights, teachers search for evidence of an engaged student such as body language and participation. However, the pandemic has shown us engagement and learning can look different for individual students. When the removal of face-to-face learning occurred, everyone thought it was the demise of education. “This is despite the fact that for the majority of on-campus students, most of their study is already not done face-to-face” (Boys, 2021, pg 15). This shift requires a willingness to adapt traditional evaluation methods to better accommodate the needs and preferences of individual learners, ultimately fostering a more equitable and healthy learning environment for all. 

In conclusion, the relationships among education, technology, and global health are multifaceted and interconnected. The COVID-19 pandemic emphasized the significance of leveraging educational technology to address global health challenges and adapt to changing educational landscapes. “The pandemic’s disruptions have had significant implications for student learning, with estimates suggesting that students may have begun fall 2020 with only approximately 70% of the learning gains in reading compared to a typical school year” (Kuhfeld et el., 2020). Moving forward, it is essential for education systems to learn from this life altering experience to build more resilient, inclusive, and innovative educational environments. By doing so, we can better prepare ourselves to meet the challenges of the future while ensuring equitable access to education and health for all. 

Works Cited 

Bennette, P. W. (2020, July 20). The educational experience has been substandard for students during COVID-19Links to an external site.. Policy Options. 

 Boys, J. (2021). Exploring inequalities in the social, spatial and material practices of teaching and learning in pandemic timesPostdigital Science and Education, 4(1), 13-32.  

 Burgess, S., & Sievertsen, H. H. (2020, April 1). Schools, skills, and learning: The impact of COVID-19 on educationLinks to an external site.. Vox. 

 COVIDEA (COVID Education Alliance) – foggs.org. (n.d.). Retrieved February 12, 2024, from https://www.foggs.org/covidea/ 

 Kuhfeld, M., Soland, J., Tarasawa, B., Johnson, A., Ruzek, E., & Lewis, K. (2020, December 3). How is COVID-19 affecting student learning? Question 2Links to an external site.. Brown Center Chalkboard, Brookings. 

 Magdaleno, R. (n.d.). Students develop digital tool to help the fight against malaria | Pursuit | University of Michigan School of Public Health | Malaria | Infectious Disease | Epidemiology | Student | BS | BA | Epidemiology | Undergraduate. Retrieved February 11, 2024, from https://sph.umich.edu/pursuit/2023posts/students-develop-digital-tool-to-help-the-fight-against-malaria.html 

 Technology can transform global health and education, but it’s no silver bullet | University of Oxford. (2019, May 29). https://www.ox.ac.uk/news/2019-05-29-technology-can-transform-global-health-and-education-its-no-silver-bullet 

 

IP 3 Algorithms

IP: 3 Algorithms 

“At a time when state funding for public goods such as universities, schools, libraries, archives, and other important memory institutions is in decline in the US, private corporations are providing products, services and financing on their behalf. With these trade-offs comes an exercising of greater control over the information, which is deeply consequential for those already systematically oppressed…” (Noble, p. 123) 

 Explain in your own words what “content prioritization” (Noble, p. 156) means (give some examples) and how (in lay terms) content prioritization algorithms work.  

Content prioritization is giving preference, highlighting, or showing certain types of digital content before others. These prioritization algorithms follow rules and organized patterns that determine what you see. These patterns are based off relevance to you, your previous searches and online behaviour, and what is currently popular. For example, if you often search articles about sports, open news about sports, like posts about sports, the algorithm will learn this behaviour and then prioritize sports-related content for you. Another example is Tik Tok. Depending on how long you spend watching a video, Tik Tok will determine your interest level in the post and continue to prioritize similar posts. Other examples can be seen on your social media feeds, your news apps, even my Gmail prioritizes certain mail and files what is considered lowest priority into my junk mail. Many of these algorithms can seem positive by increasing efficiency and steering you towards areas of interest, however they also result in people seeing more of the same, causing ‘filter bubbles’. Merriam webster defines these as “an online environment in which people are exposed only to opinions and information that conform to their existing beliefs (Definition of FILTER BUBBLE, 2023). This has many consequences for the user and others in society, particularly those often marginalized. 

With control over the “largest digital repository in the world” (Noble, p. 157), how have Google’s content prioritization algorithms been “consequential for those already systematically oppressed”? How do they impact your professional life? (give specific examples and briefly discuss) 

Noble highlights Google as an example of a private institution that has massive control since declining state memory institutions. If a corporation, such as Google prioritizes specific content, it goes against the principles of net neutrality. In a net-neutral environment, content should not be chosen based off of what it is or who is viewing it. Without this neutrality, there is no longer an even playing field for all content and viewers. Instead, there is the opportunity for discrimination and bias. 

For example, “Google focused on its prioritization of high-paying advertisers that were competing against small businesses and entities that do not index pages on the basis of the pay-per-click advertising model” (Noble, 2018, pg 158). Small companies that are already facing obstacles are therefore further disadvantaged. Prioritization algorithms are also based on previous data. Therefore, if historical data includes stereotypes or bias towards certain people, then this could be perpetuated. For example, if you were to search ‘doctor’ or ‘engineer’ and saw only pictures of males you may be influenced to believe that they are male dominated professions. If you were seeking to learn about a certain culture, your online searches may only yield stereotypical pictures and information furthering an inaccurate representation. 

These algorithms impact my professional life as a teacher in many ways. They can make it harder to find resources that are diverse. This is especially hard as a Social Studies teacher, trying to stay up to date with current events. Algorithms make it much more difficult to ensure I am getting an unbiased understanding of what is happening across the world. Additionally, these algorithms impact curriculum and lesson planning. Administration and I must implement this learning into curriculum, so students understand what they see online is not the whole picture teaching skills such as triangulation and fact checking to combat their ‘filter bubbles’ and misinformation. 

PageRank is essentially a popularity contest for websites. It looks at how many other websites link to a particular site and considers those links as votes. The more and higher quality votes a site gets, the more important Google thinks it is, and it shows up higher in search results. This impacts my personal life in many ways. I rely on research and information to form many decisions in my life. For example, my finances. I search for information online about investing, saving, mortgages etc. So, PageRank would show me certain content perhaps because large corporations have paid to have the highest rank to seem the most reputable. This ranking system can be seen very clearly in social media, something I use daily. If a post on Instagram or TikTok gets a high number of likes, it will get higher visibility on my feed. However, just because something is popular does not make it accurate or credible. Certain posts act as click bait and contain misleading information. Also, popular and wealthy people such as celebrities or content creators continue to get more popular instead of providing equal opportunity to those with less of a platform but valuable things/ideas to share. Therefore, I can impact PageRank by being conscious about what I click on and share and ‘liking’ diverse posts. 

 Definition of FILTER BUBBLE. (2023, December 7). https://www.merriam-webster.com/dictionary/filter+bubble 

Noble, S. U. (2018). Algorithms of oppression: How search engines reinforce racism. New York University Press. https://doi.org/10.18574/9781479833641 

 

 

 

IP 2 AI

IP 2: Artificial Intelligence

Alan Turing

Alan was a British Mathematician who developed the first ‘computer’ or what came before the computer. He proved that not all mathematical problems had a definitive answer. He thought intelligence could be defined by how close AI can complete tasks similarly to a human.(Alan Turing – Education, Movie & Quotes, 2020) https://www.biography.com/scientists/alan-turing

 

Chat GPT:  Alan Turing (1912–1954), a British mathematician, contributed to artificial intelligence (AI) by proposing the Turing Test in 1950. He believed intelligence could be identified through observable behavior. If a machine’s conversation was indistinguishable from a human’s, it was considered intelligent. Turing’s pragmatic approach influenced early AI development, shaping natural language understanding. 

John McCarthy was an American computer scientist who coined the term ‘Artificial Intelligence.’ He believed intelligence was “the computational part of the ability to achieve goals in the world” (Sutton, 2020). Or in other words, using thinking and problem-solving skills to achieve goals.

 

Sutton, R. S. (2020). John McCarthy’s definition of intelligence. Journal of Artificial General Intelligence11(2), 66-67. 

Chat GPT: John McCarthy (1927–2011), an American computer scientist, coined “artificial intelligence” and played a pivotal role in AI’s formalization. He organized the 1956 Dartmouth Conference, marking AI’s inception. McCarthy identified intelligence through symbolic reasoning and problem-solving, shaping the development of AI systems with advanced cognitive abilities. 

Herb Simon was one of the founding fathers of artificial intelligence. His main area of interest was decisions making. He defined intelligence to be when computers solved problems like humans. 

 

 

Chat GPT: Herbert Simon (1916–2001), an American scholar, contributed to artificial intelligence (AI) by pioneering problem-solving and decision-making research. He developed the Logic Theorist, an early AI program. Simon identified intelligence through problem-solving capabilities, emphasizing symbolic reasoning. His work laid the foundations for AI systems with advanced cognitive abilities. 

 

Marvin Minsky was an American computer scientist and mathematician who contributed to the field of AI in robotics, mathematics, and cognitive science. He thought intelligence was based on common-sense reasoning and if systems could function with this human trait. 

Chat GPT: Marvin Minsky (1927–2016), an American cognitive scientist and computer scientist, co-founded the MIT Artificial Intelligence Project and made pioneering contributions to AI. He emphasized neural networks and perception in his work, believing that intelligence could be identified by emulating human cognitive functions, particularly in the realms of perception and learning. 

Gebru is an ethics researcher that focuses on biases and inequality in AI in areas such as facial recognition, energy use, and the impact on climate change. Although I could not find a definitive answer, I can assume she would value AI intelligence as one that can recognize and account for human diversity and aid in equality, or at least not support/exacerbate inequality. 

 

Chat GPT: Timnit Gebru is a computer scientist known for her work in artificial intelligence (AI) ethics and fairness. She co-founded the group Black in AI and has researched biases in AI algorithms. Gebru emphasizes the need for diverse perspectives in AI development to ensure fairness and avoid biases in intelligent systems. 

 Machine (programming) languages” vs human (natural) ones?  

Human  Chat GPT 
As Harris (2018) discusses, language is hard to define and has changed and evolved over time. However, their main purpose is communication (Harris, 2018). Although both machine languages and human languages have similarities, there are many important differences. Human language can involve slang, context, emotion, and logic. Additionally human language uses nonverbal signals and human gestures. Alternatively, machine languages are logical, precise, and unambiguous, designed to identify only one instruction or meaning.  Machine languages are precise, unambiguous codes for computers, enabling program execution. Human languages, complex and expressive, serve diverse interpersonal and cultural communication needs. Machines demand strict syntax, while humans navigate ambiguity and abstraction. The distinction lies in purpose, audience, expressiveness, and adaptability, reflecting distinct communication requirements. 

 

How does “machine (artificial) intelligence” differ from the human version? 

Human  Chat GPT 
As mentioned by Chollet, machine artificial intelligence is based on efficiency in learning or acquiring skills not how well they perform the skill and how similar they are to human thinking (Chollet, 2019, pg 27). Machines can perform tasks taught by humans, but they don’t independently create intelligence. All AI knowledge comes from human instruction as machines lack the inherent ability to generate their own intelligence. Additionally, it lacks human characteristics such as emotion. 

 

Human intelligence, originating from intricate neural networks, encompasses diverse cognitive abilities. In contrast, machine intelligence relies on programmed algorithms, lacking the adaptability and emotional understanding inherent in humans. While AI excels in specific tasks, it lacks consciousness and self-awareness, remaining a tool constrained by programming and data inputs under human control. 

 

How does “machine learning” differ from human learning?  

Human  Chat GPT 
Humans learn through experience, relationships and knowledge from others, and through problem solving. Learning involves emotion, context, feedback and is a process that is not perfect. Machine learning “involves exposing a computer to a bunch of data and then that computer learns to make judgments, or predictions, about the information it processes based on the patterns it notices” (Vox, 2020). This is problematic because machines are unable to identify bias and human diversity, impacting its users in a variety of ways. 

 

“Machine learning” and human learning diverge in their underlying mechanisms and capabilities. Human learning is a complex interplay of neural connections in the brain, involving adaptability to various contexts, understanding abstract concepts, and being driven by curiosity and intent. In contrast, machine learning relies on algorithms and statistical models to analyze data for specific tasks, lacking the nuanced flexibility and autonomous decision-making inherent in human cognition. While machine learning excels in well-defined domains, it often falls short in replicating the broader cognitive processes and creative thinking exhibited in human learning experiences. 

 Do YOUR answers to these questions differ from what a machine could generate?  

My answers to these questions differ from what a machine could generate in a few ways. Firstly, I used examples of experiences in my life to formulate answers and draw conclusions. I used my own assumptions and intuition. For example, when researching Timnit Gebru. I could not find her definition of intelligence and AI did not find me one either. I had to use my common sense and reasoning skills to come up with a potential definition. Additionally, I used references to articles to support my writing whereas AI does not have that capability (at least the version I am using). This makes the responses less specific and more general in nature. Lastly, the machine answers are better at writing more precisely and sound very professional, however the questions asked are more specific and factual requiring less opinions or problem-solving skills which are easier for AI to answer. 

 

IP 1: Usability

  1. Formulate a conception of usability (based on the Issa and Isaias (2015) chapter on HCI and Usability).  

HCI stands for Human-Computer Interaction, and it is a multidisciplinary field that focuses on the design and use of computer technology, emphasizing the relationship between humans and computers. Central to HCI is the concept of usability. This term includes many factors but essentially aims to create effective and user-friendly systems. This means that they should strive to be easily learned, navigated, individualized, memorable, and enjoyable for their users. To ensure usability, HCI should incorporate users in all stages of design.  

2. Then, think about what is missing from this conception, from a specifically educational perspective, and on that basis try and patch together a reasonably grounded and defensible conception of educational usability.  

The concept of usability mentioned above may not account for certain aspects of education. To start, usability as discussed by Issa & Isaias (2015), is often evaluated by speed, completion, and ease of use. However, in education evaluation of success surrounds learning concepts such as critical thinking and problem solving. These skills are not quick to develop and very difficult to assess. Additionally, learning is not meant to be easy. More traditional education such as memorization and regurgitation may fit with the concept of usability, however more contemporary education has shifted to collaboration and higher-level thinking. Educational usability would need to focus more on tools which promote learning, support diverse learners and educators, and have less concern for user satisfaction but rather users reaching their learning outcomes. In conclusion, when considering educational usability, a more comprehensive perspective is required compared to the conventional usability criteria. This entails considering the specific objectives and desired learning outcomes in the educational context. 

3. Revisit Woolgar’s (challenging but rewarding!) account of “usability gone wrong,” which demonstrates several ways a usability study ended up configuring ‘users,’ thereby undermining the usefulness of usability. Identify and discuss 2 of Woolgar’s examples. 

This paper uses examples from studying computers to explain how creating a new thing, like a new type of computer, involves shaping the people who use it. This process, called “configuring,” includes defining who the users are and putting limits on what they are likely to do in the future. By analyzing recordings of usability trials, where people test how easy it is to use the new machine, the paper suggests that deciding how well the machine and user relate to each other is influenced by the idea of setting boundaries between them. These boundaries can affect how users are perceived, how their actions are constrained, and how the machine is defined in relation to them. 

 Example 1  

In the story about the “wrong socket” incident, Ruth is trying to connect a machine to a printer. What stands out here is that the evaluation isn’t about Ruth’s abilities. Instead, it’s about checking if the instructions on how to use the machine effectively guide or shape the user, like Ruth, to complete the task correctly (Woolgar, 1990, pg 86). However, because the computer is the wrong type for the plug, we see how instructions and machines are shaping both Ruth and the observers when usability goes wrong. 

Example 2  

The manuals provide information for the user on what steps and actions they are to perform to use the machine. Therefore, “these captions configure the user by defining the correct courses of interpretation and action to be followed” (Woolgar 1990 pg 81). Because the machine was not complete the assessment involves considering whether the machine is behaving like a real machine and whether the user is acting like a real user in this evolving project. 

4. Finally, discuss the two excerpts quoted at the top of this IP, that have been drawn from your readings for this unit, and discuss differences you see in these 2 positions on the uses of usability. 

“…the usability evaluation stage is an effective method by which a software development team can establish the positive and negative aspects of its prototype releases, and make the required changes before the system is delivered to the target users”  (Issa & Isaias, 2015, p. 29). 

 

“…the design and production of a new entity…amounts to a process of configuring its user, where ‘configuring’ includes defining the identity of putative users, and setting constraints upon their likely future actions” (Woolgar, 1990). 

The difference between the 2 excerpts is how the user is viewed. In Issa and Isaia’s (2015) quote the user is utilized in the stages of development and assessment. They are the focus that the product will then change and evolve around for increased usability. Alternatively, Woolgar’s quote positions the user as something that will be configured to fit the machine. By placing constraints on the user, usability is determined by if the user can use the product within these set constraints. 

Sources:

Issa, T., & Isaias, P. (2015) Usability and human computer interaction (HCI). In Sustainable Design (pp. 19-35). Springer. 

Woolgar, S. (1990). Configuring the user: The case of usability trials. The Sociological Review, 38(1, Suppl.), S58-S99.