In this effort, I focused on creating a fictional case study focused on “Scaling Learning in an International Bank.” I recorded this as a podcast and you can also access the script.

Here’s a teaser quote from the case study:

“Organizations succeed not based on remembering answers to known problems, but instead by finding the best answers, in limited time, to new questions and problems. The Bank didn’t find itself lagging the industry due to a specific technology or isolated skill – they suffer from a systemic inability to scale learning.”