{"id":321,"date":"2020-01-23T11:19:04","date_gmt":"2020-01-23T18:19:04","guid":{"rendered":"https:\/\/blogs.ubc.ca\/leeackerman\/?p=321"},"modified":"2020-01-23T11:19:30","modified_gmt":"2020-01-23T18:19:30","slug":"book-the-technology-fallacy","status":"publish","type":"post","link":"https:\/\/blogs.ubc.ca\/leeackerman\/2020\/01\/23\/book-the-technology-fallacy\/","title":{"rendered":"Book Discussion: The Technology Fallacy"},"content":{"rendered":"

I\u2019d like to discuss the: \u201cThe Technology Fallacy<\/a>\u201d a book that has emerged from the annual work that MIT and Deloitte have partnered on, with Coming of Age Digitally<\/a> being the most recent version. The book digs deeper into the topic and provides a view across multiple years of the study.<\/p>\n

Digital transformation is hard. There are many aspects and complexities to consider in the transformation. The authors: Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky, and Garth R. Andrus have provided a strong view into the complexities, considerations and thoughtfulness needed when pursuing a Digital transformation. And, right from the cover, they make it clear that people are the key to success (and I\u2019ll add, the reason why transformation are so hard!).<\/p>\n

By moving from a short publication to a full book, there\u2019s space to get much more detailed \u2013 providing more insights and more guidance. Kane et al, take advantage of this space by offering a more fine-grained look at the data through the lens of Digital Maturity, which they define as: \u201caligning an organization\u2019s people, culture, structure, and tasks to compete effectively by taking advantage of opportunities enabled by technological infrastructure, both inside and outside the organization.\u201d Viewing transformation as an ongoing activity related to continuous growth and maturity appeals. Too often, transformation appears within organizations as \u201cthe\u201d goal, an end state. Such a view misses the point of being digital and will lead to poor choices and disappointment. Further, this view on maturity is also helpful as it takes a broad view of the alignment needed to take advantage of technology. We can\u2019t just focus on org structure or just some training. Without alignment, it will be impossible to build the trust needed to take chances, gaps in knowledge, or share vulnerability. And in a world of volatility, uncertainty, complexity and ambiguity (VUCA) \u2013 how far cannot we get without trust?<\/p>\n

A few additional things I\u2019d like to highlight:<\/p>\n