Me too!
I’ll add that I appreciated Baym’s approach here, as well, especially her insistence on comparing contemporary issues to how people responded to technological change in the past. The more I look into these issues in technology and new media, the more I see that things aren’t really all that different.
Technology has always had unintended consequences, and really that’s not saying very much. It would be pretty hubristic to claim that the impact of anything but the simplest of technologies can be accurately predicted. For example, computers are essentially super-efficient copying machines. I’m sure, however, that Babbage and Turing and friends couldn’t have anticipated the widespread copyright violation that would occur on account of their inventions, which in turn would lead to the de-facto criminalization of an entire generation.