This is a blog to leave a comment for a fantastic small business blog which was posted by Janet Spirer,even it has been half year passed from the update,the truth and principle included in are very useful to every enterprise.

He shared a story and told us that even we  feel uncomfortable to say “no”but saying “no” is the most direct way to avoiding creating trouble for many times.Especially in business discussion and decision making.

The word “value” here is not only means the physical profit and revenue,but also means some psychological value orientation and possible potential development of a company.As for treating customers, ometimes not giving into a their demands or accepting their point of view can reflect that you’re interested in what’s best for them.

Saying “no” is difficult for salespeople  when they feel embarrassed to refuse some customers’ unreasonable requirements.In the writer’s view,it can form the basis of better business relationships – leading to better solutions for you and for the customer if the salespeople learn to say “no”

In my opinion,learning to refuse also brings benefits and also physical profit.It make the business activity more  flexible for enterprise

reference

http://salestrainingconnection.com/2015/04/13/sales-reps-how-to-bring-value-by-saying-no/