This article suggests that HR should be eliminated from the boardroom as a factor to business decisions. This article states that HR should be a process that all managers and employees should be accountable for. A private HR firm, HR Grapevine, says that HR should be “business-as-usual”, and that “HR is a department that drives company objectives”, not a department which makes business decisions.
I agree with this article because I do believe that HR and personnel should be a process which all entities within a business need to follow. I believe that in order to achieve optimal business performance, HR and employee satisfaction should not be a factor in external business decisions.
In relation to Class 19 where we examined Zappo’s HR department, they were able to conduct HR in a way that it made employees happy to increase productivity and satisfaction in the main front of the company: customer service. In this case it was important because that is a major function of the company that allows it to retain customers. However, in massive manufacturing firms like Boeing, it is important that HR is handled in a way that it can keep employees satisfied but without interfering with the manufacturing process so that profits and costs can be optimized.